I have received one payment from a customer covering 5 different invoices. (Total of $1696.33)
I am unable to allocate these. The difficulty I am having is that 2 of the invoices is a negative balance and needs to be allocated as an overpayment.
Here are the figures
Invoice 1 -484.18
Invoice 2 805.40
Invoice 3 482.18
Invoice 4 -27.77 (This is a negaive payment as it was an overpayment for a different invoice than the ones above)
Invoice 5 - payment - also a negative payment of 47.66 (to a different invoice than the above)
Therefore the total amount received was $1696.33
When I try to allocate to each invoice, it won't let me as I can't put in a negative figure. I even tried putting the negative figures in as a return, but then the remaining amount didn't match up to what the bank feed reconciled.
The problem is that this customer has multiple invoices and they only pay a percentage of each invoice at a time (they withhold a percentage of each invoice until a warranty period has passed)
Therefore I have about 20 outstanding invoices and it is important that I allocate the exact amount to each invoice so that when it comes time to claim the retention for each invoice, it is the correct amount.
Also even when I have done the return, when I enter the money for the remaining invoices, the amount doesn't equal what we have actually received (ie - it doesn't pick up the credit for the other 2 invoices)
To explain that - we received the payment of $1696.33, but because the total amount of the remaining invoices equal $1771.76, I am unable to reconcile them. So what is happening, I am ending up with a double up of sorts - the bank feed amount of $1696.33, but the 3 payments received (not including the returns) equally $1771.76
I am at a loss with what to do