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Channel: Original MYOB Essentials Platform topics

Invoicing by searching address

I used to be able to create an invoice and then type in an address and that would come up.After the update I can only search with a name.We remember job sites more so than peoples names.How do I go...

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It’s not responding

Tried to fill my taxes (gst and aim) but keep getting it's not responding. Tried chrome, safari and iOS. Tried multiple restart and cash and cookies cleared. Please advise. Now late in payment and...

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Amount Colours in Reports

Hi - Just a quick question.  I have only been using MYOB a short time and working it all out for myself!  Can someone tell me what the red, green and purple amount colours mean in the reports please?...

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How do I change Start up date

For the last 2 years we have been paying a MYOB certified consultant to set the business I work for up onto MYOB.  She started out really good and I was processing payroll in August 2022.  The opening...

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Something went wrong - MYOB Essentials Online Down? 1st March 2024

Was working in MYOB Essentials Online and then got this message below?  Something went wrongIf the issue persists, contact MYOB support 

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Credit card transaction

Hi. i'm new to myob, n still a jounior account at my company. bank gave company credit card to director for personal use & for any expenses related to business. the credit card limit is 20k. on the...

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Contractor withholding tax

On the new MYOB I am unable to adjust the withholding tax rate. No negative numbers are accepted. I am sub contracting on a new job and they will withhold my tax. I cannot however out this on my...

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Adding Deposit to invoice - Account right receiving error an unbalanced...

Hi I am trying to add a part payment to an invoice but cannot as I am receiving an error message and I cannot send the balalnce remaining on the invoice. Can you please advise what I need to do to meet...

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Delete pay slip

I've tried looking into deleting pay slips but have not been able to. Followed the other post recommendations and still can't delete. 

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Payroll activity report

I am trying to get total amount of hours worked for an employee for 10 years in order to work out long service entitlements for a casual.I seen a previopus post where SuzieW was advised to run a...

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Desktop AccountRight to Online Business Pro - Migration

Morning, I have a company file from the Old MYOB Desktop AccountRight Premier V 19.13.0 and have just created a new online file Business Pro. Can we migrate the information over to this version? 

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Business NOT registered for tax, N-T tax code

Hi,  I have recelty created my business and set it up in MYOB. i am not currently registered for GST & the business in MYOB is set to this under settings.  When creating qutoes to new clients the...

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purchasing tools with paypal & ZIP accounts

Hi, I am a sole trader and I occasionally use Paypal (pay in 4 option) or ZIP to purchase new tools for my business. These purchases are then "paid off" over time. Each time the money is drawn out of...

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Unable to login in to MYOB Essentials today.

Have read other posts of others experiencing the same. When is MYOB going to fix this?

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Sales invoices viewing order

The product we're using for our Probus Club is Business Lite.Currently Sales invoices appear in the list quite haphazardly, sometimes following one another in order of Invoice numbers and other times...

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Bank accounts mixed up in Bank Feeds

Hi,I am getting credit card transactions mixed up in my bank account bank feeds. Is there an MYOB email address for help on this?  I am sure they will want copies of the credit card statement and bank...

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P & L Inaccurate

My profit and loss report is showing income that has been billed but not paid yet as total income for the selected period.Can anyone help me with making this report accurate.

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MYOB Account right Super csv file export

We have just moved to MYOB accountright business Plus. We do not want to use MYOB super portal  as we want to use our previous super clearning house. How can i download Super csv file for upload from...

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GST Reporting

In MYOB business dashboard the GST shows whats owing based on my reporting method which is quarterly but there is no option to choose if my reporting method is cash or accrual through business...

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bank transactions allocations

for some reason, there are a group of transactions in January in the bank feed which are defaulting as allocated to wages.  when I go in and change the allocation to a matched one and save it, it will...

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