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essentials suspended

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Hi,
I'm trying to access my essentials account on a Sunday, but it is saying that my account is suspended and I need to subscribe.
But when I check my bank statement it shows that all monthly payments are up to date with the last one being made on the 21st of July.

How can i fix this today???
Or do I need to wait until business hours?

Secondly, where or how do I access my myob statement in my account.
I can't find my payment statement anywhere.

Can someone please help.
thx Tracey


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