I bought a copy/licence from office works a year account $342. I then log on and enter my credit card details to claim/redeem the yearly account code. 2 months later I find my credit card being debited amounts monthly. I make many phone calls costing me time and money to staff that really have no idea passing me from section to section and back again to solve the problem. Is this an accounting firm that cant give a refund? I had finally given up after 3 months of yes your refund is coming but never does so I had to start the process to get the bank to refund my money from myob which they told me was coming back to me. Credit card cancelled and now I wonder if I need to head back to office works to attempt to get a refund for the yearly account I pretty much cant use as I am scared to go further with myob. The software seems okay but will this lead my to court to get back my $100 and banks fees that may happen. What a night mare my number they have and they dont call to fix the problem they have all the details of the transaction from officeworks and still no one can fix the problem. Is there someone that can fix this I have redeemed codes before why did this not work this time. Has anyone got some software that is as good and the staff care enough to fix a problem and not let it go on for over 3 months.
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