I have just tried reconciling up to the 31st of August 2016. All my transactions are present as per my paper bank statement in my system, however; we have several transactions that are non existent displayed in there also. For example; I had one of my staff, Nicole, enter bills and some final invoices to our account holders; one of our clients was invoiced for products purchase to the value of $190.00 - no monies have been paid on this invoice, but there is a transaction appearing in ONLY the reconciliation stating a withdrawal from our main bank account of $88.49 paid to this particular client. In the transaction history of this invoice there is no information besides the original invoice with the full amount of $190.00 outstanding.
This is just one example. There are also transactions for wholesalers stating they have paid us a smaller figure for a particular invoice, then the actual value.
It's very strange. All linked accounts have been checked and our settings - everything is how it should be.
I hope someone might know what is going on. Thanks in advance 😊
This is just one example. There are also transactions for wholesalers stating they have paid us a smaller figure for a particular invoice, then the actual value.
It's very strange. All linked accounts have been checked and our settings - everything is how it should be.
I hope someone might know what is going on. Thanks in advance 😊