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Cannot accept Essentials invitations

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Hi all

In the last two weeks, I have had two invites from clients to become advisors for their Essentials files.

If I accept the invitation through the email received, I get an error message when I try to accept it.

I try to log in and the system tells me that I don't have any businesses using Essentials but I have 3 already.

I had my Partner Manager on the phone with me two weeks ago and he couldn't figure out what was going on.

Somehow I managed to fix it myself and now I can't remember how I did it.

I've tried going in through the partner portal but I can't see the invite in there.

Help please 


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