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Why refund not shown

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I had to refund a part of double payment, even though another payment will be due next month, however, when looking at the payment history on the invoice it only shows the payment and not the refund (making the balance of invoice not correct).  Also, if the accountant was looking at it there is no way of showing that a refund was made on that invoice.  It was only when you do a  search that I found the customer return.

Can you please advise.

Thank you


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