Hi, there's an apparent glitch in our records. We have one bill, which has been paid and thus shows zero, but at the same time there's a notation 'overdue' next to it and it's in red. I'll give you the details right away (I don't think I can do snapshots on this laptop). Can you please fix it, because it seems to cause a further problem?
Entry No. is EX00000001489 OPTUS BILLING SERVICES Bill No. 19126420 $91.48 19/11/2015
Thanks in advance