Hi,
I have been successfully using this feature to upload invoices for a few months from the same email address I use to login to MYOB Essentiuals. However, today I received an auto reply telling me it doesn't recognise my email address so can't allocate it to my business.
The only recent change that could be relevant is that I have had to reconnect my Outlook client to the Microsoft Outlook servers with a new profile due to their own server upgrades for outlook/hotmail mail accounts. But, I am still using the same (hotmail) email address and the auto reply occurs just the same whether I use my desktop Outlook to send the invoice or whether I use an alternative email client from my smartphone.
Could you please advise if the Outlook changes are causing the issue here and what I need to do resolve the problem, or alternatively check my account settings at your end to see if there is an issue that is unrelated to the Outlook servers.
Many thanks,
Steve