Good morning
Due to an electronic banking error (somehow authorised the same transaction twice in internet banking - let's call it destroying the possibilities of internet banking with a hint of holiday-brain), I have accidentally paid all our staff twice for the same pay run.
There is only one payroll transaction in MYOB but the bank statement is showing two payments. I have asked all staff to return the duplicate payment and will conduct a trace & recall for any if necessary, but as the payments will come in dribs and drabs I want to know how I should record this in MYOB? I have nothing to reconcile the second payment with in the bank feeds screen.
Is the best method to manually allocate the duplicate payment to a balance sheet account and reverse it bit by bit as the returned payments are received? I don't see that I can overpay and have a credit balance with employees in the way that is possible with suppliers, and obviously I don't want to mess with the wages I have recorded, which are correct.
Thanks
Talia