Hi, I accidentally paid a bill twice (Essentials).
I have been trying to follow the instructions for creating a return (the business is happy for me to be in credit).
While I can create a credit, I can't find out how to allocate the (initial) overpayment in the bank-feed to anything? None of the instructions seem to cover this? I see a number of posts with the issue going the other way (overpayment coming in - as opposed to going out).
Can you help?
Cheers Fay