What is the theory about Auto Reconcilation (green tick). I am having similar issues where a number of transactions have auto reconciled at a date and it is appearing in the Bank Reconciliation screen but appears on the next statement period. As I am unable to untick it, it causes issues with reconciling to the statement correctly.
I am not sure why Essentials would auto reconcile without giving us the option to untick it if we need to reconcile a bank statement to a particular date and not include this one in that particular reconcilation.
I am hard pressed to convince a client that Essentials Bank Feeds/Auto Reconciation is time saving as they cannot easily reconcile based on this situation and I am yet to sort a work around for them to get this done easily.
After spending about 1.5 hrs on the telephone with Support, the work around is too convuluted for a client to do as they have little knowledge on Accounting hence the reason they chose Essentials and now have me trying to fix this issue. If this could be looked at as an issue or am I one of very few that this affects.
Is it that they should not apply for Bank Feeds for these type of accounts to stop this issue from happening.
Any suggestions would be appreciated.