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Cannot log on to MYOB Essentials

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Hi,

 

I have had 3 calls with MYOB and they have been unable to assist me, as i can't stay on hold for 20minutes+ to speak to specialists, it was suggesting i start a chat.

My name is Cindi, and I am enquiring as to why i cannot log onto my account.  My email address is cindiblyth@statewidescafolds.com.au, i have reset my password serval times and everytime i log in using my email and new password it thinks about and then returns me to the same log on screen ?


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