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GST not calculating 15% in bank transactions

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My GST S15 is set up as 15%.

I select the correct account category, ensure it has S15, BUT it is caluclating out at about 13% (not 15% as stated)

 

WHY?

how do I know when this changed to 13% on its own?

how do I figure out how many GST returns have I filed incorecctly due to the system not correctly calcualting 15% (but on its own choosing to calculate 13%).

..currently very wild!


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