Dear Admin,
Good afternoon!
I am currently trying to activate a company file under my serial number, which allows up to 5.
I have 4 activated company files (I know this because they show company file ID 1-4), and 2 trials.
I want to activate 1 of those trials but encountered an error. When I called, I was told that all 5 licenses were used.
When I check the Company Information via the Setup tab, it says I have Total Workstations Licensed of 3.
I want to know:
1. why it shows 3 licensed workstations
2. how to find and deactivate the 5th activated company file
Appreciate your help.
Thanks