I signed up several months ago with a free trial, when the trial ended I paid for a subscription but it made me enter a whole heap of details again. When I'm on my desktop computer I log in and all my current account details are there but when I log in on my laptop it goes to my original settings and says I don't have a paid subscription. I don't understand what is going on, I've only got the one email address, why is this so hard and confusing/
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