Bank Feeds
Hello Bank feeds in all but three of my accounts are not working. Could this please be rectified as soon as possible?
View ArticleUnable to save journals when using Essentials from within Accountants Office...
At the suggestion of my account manager, I have started accessing my Essentials file via the Live link in Accountants Office. This works great until I do a journal entry. I can enter all the data,...
View Articletrial subscription not transferring to paid subscription
HelloWe have a trial subscription and I signed up to the monthly subscription but the same business name is listed twice. I need the trial data to be moved into the paid subscription so we don't lose...
View ArticleSuperannuation and termination payment
Hi,I have 1 employee who is now finishing employment. I am in the process of creating their termination payment which only is to pay out owed annual leave (and leave loading). I apparently do not need...
View ArticleUsing a backup from online MYOB AccountRight 2016.3
I'm new to using online MYOB, I know how to backup but how do you retrieve and start using a backup to replace the existing online data?
View ArticleDeleted allocation rule...yet allocation is still happening
Hi MYOB community,In my beginnings with MYOB, I had an allocation on "Z" for the Z gas stations. I quickly realized that anything with a "z" in it, e.g. "NZ" or "ANZ" was all being coded with the same...
View ArticleCan't find Pay Super download file
I've clicked on "download super file" but can't find it anywhere to upload to the portal. It doesn't ask me where I want to save it and if I go back to the page where you select date & employees,...
View ArticleMYOB Screen Freezing
I have noticed in the past few months that when entering invoices, my screen keeps freezing.I either have to log out or wait until it decides to work again.I use Windows 10 and have a relatively new...
View ArticleQuotes default to 108 days
Is anyone else experiencing this drama? As I go to send a quote I ensure it expires in 7 days. I often find it has automatically defaulted to expiring in 108 days. How do I get it to stop changing to...
View ArticleMYOB Essentials Employer Additional Superannuation
Hi, I have recented switched from AccountEdge Pro to Essentials. In AccountEdge you are able to set up an additional amount of superannuation through the payroll set up that then appears on reports...
View ArticleCents in Salary Net Pay
How I setup Myob Essentials so Salary and Wages net pays show 0 cents? Thanks.
View ArticleAllocation of EFTPOS deposits in bank feeds to numerous sales receipts.
Hi, I have clients who receive customer Eftpos payments. If there are payments for mutliple invoices on a day the bank lumps them all together as one transaction. How can I allocate this daily...
View ArticleSuper portal: have to manually enter employment status for multiple employees...
Hi,We use the super portal and each time we upload a file we see Employment Status error messages for multiple employees which have to be manually corrected by entering "casual" or "full-time" (as...
View ArticleSuper Portal
Hi, I have one employee with a SMSF but I am unable to pay into it as MYOB does not recognise the fund but if I look up the ABN at the ATO, it is a registered fund. Where should I go from here?I have...
View ArticleReporting
I am trying to get a detailed listing of payments made to a particular supplier but cannot see how I include the actual supplier's invoice (Not the MYOB generated number). Note: I am using Essentials...
View ArticleBank feeds not working and will not update
My bank feeds seem to have stopped working as of mid November and it will not update past this point?
View ArticleProblem logging into Super Portal via MYOB
I have reset my passwords multiple times and still cannot log in to the super portal - does anyone else have this problem
View Articlesuper payments not happening
I have completed the dashboard entries for super through the Portal and this deduction is showing in my MYOB file but has not been deducted from the bank account. How do I trace my error on the...
View ArticlePay super - old payrun
I am working with a company that has unpaid super for one employee relating back to the 2014-15 year. MYOB does not appear to allow a super file to be created from such an old payrun. Super for the...
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