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Re: Account suspended

Hi, My account has been suspended too...I sent an email enquiring about membership? How long do I have to get it sorted and retain my info?

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Invoice delivery status not changing

Hello, we've recently upgraded to 2016.3 from Premier 19.13.Previously, when I entered a quote, once the customer accepts my quote, I simply had to click the "order" button to change it to an order....

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Processing invoice with no GST from another business for a service

Have received an invoice (excl GST) from another business who we outsource jobs too. We invoice the customer the full amount and then we have to pay the other business's invoice (not the same as...

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Customizing Statements

HI All Im stuck.  How do I put on our Customer Statements our Bank account number??I have it on the invoices but want it on our statements. Thanks

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Subscribed to trial and it created a new account, How do I keep the data and...

Hi MYOB, I was using MYOB essentials trial version, i set everything up with products,suppliers, bank feed etc etc. My trial runs out on the 19th being a sunday so i have just prescribed and it has...

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GST and Bank Feeds, also rules

I recently started a new myob file in AccountRight 2016.2I set up Bank Feeds and linked to my two bank accounts. I still get an annoying PopUp in yellow that says I have not linked to the accounts that...

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GST Report for Activity Statement - not working

Good Morning I have been tring to run my quarterly GST Report for Activity Statement and am receiving the error of: 'Sorry the dots just don't join right now'. I am unsure if this is a MYOB error or is...

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GST ACTIVITY STATEMENT REPORT GIVING ME A SAD FACE.

Hello,Trying to do a GST activity report, and it wont print anything out, it gives me a sad face. Seriously, frustrating. Any help with this? See attached.

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GST lodgement will not complete

Hi there.  I have just tried to lodge my GST return directly from MYOB Essentials and it is not filing.  I get to the log in with the IRD, enter my details and then it just returns me to MYOB without...

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PATG tax amount differs from ATO Calculation

I am using MYOB Essentials online. We pay employee fortnightly for base salary, but commission will be paid monthly on normal pay period. I am using Method A on ATO website to calculate commission, but...

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Missing bank deposit

HI there,I have a bank deposit missing from my bank feed. I have repeatedly tried to export a bank statment and upload it - but the deposit is always missing. I've tried downloading the feed as a csv,...

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Error when trying to upload pay super file

When trying to upload my pay super file I am getting the following message:-   An error occurred while processing 'paysuper (3).csv'. java.util.concurrent.ExecutionException:...

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Bank Feeds not coming through

I recently set up the ANZ credit card bank feed but only a few of my transactions have come through.Please see the 2 screenshots attached here.Can anyone help with this? 

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Entering car loan in Essentials and entering the repayments

Hi Community,  I am setting up a car loan in essentials and need some help with allocations regarding tax and so forth. I have created a "current liability" account with the full amount of the price...

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Payroll Summary Incorrect

HELP again...- We have 5 staff who are paid Weekly- 1 staff member paid  Fortnightly- 1 staff member paid  MonthlyIn January and probably every month following (although prob will need to Align the...

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Can't reconcile 0126M158.79 PYC PAYDIRECT

Hi, I have the above transaction appearing in MYOB but the amount doesn't match any invoices. Am I right in thinking this applies to a transaction using a mobile device? Because we don't have one.If...

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Wrongly paid the gross instead of net

Hello I wrongly paid a employee. Instead of paying the net or take home of $1,394.96 i paid the gross of $1,632.96. how to solve this problem in MYOB essential software. ThanksJustin

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Purchase Register - Due date column

Hi  Is there any way of adding the due date for a Bill onto the Purchases Register please? Now that we are moving to a paperless office, I pay my suppliers from the register, but cannot see which ones...

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Essentials Migrating data

We were considering upgrading from essentials to AR. However, were told it isnt possible to migrate data from Essentials to AR. This makes upgrading a difficult decission. However, I noticed there is...

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ANZ Business StartUp Package: NZ user Essentials Payroll For One

Hi.   I followed links provided to me for setting up my MYOB Essentials Payroll For One package, which came with my ANZ Business Startup Package.  It is telling me I am on a trial period that is due to...

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