New Account
Hi. I hope you can help me.I added a business to find out what was involved if I started a new business and options etcI won't be proceeding with the trial business and would like to delete it. Could...
View ArticleOwner drawings recorded strangely
Hi and thanks in advance for any help you can give! I have inherited the bookkeeping for a small business, and I can't work out what is going on with the way owner drawings have been recorded. Instead...
View ArticleAllocation Rules not being applied to imported transactions
I have recently started using the trial version of MYOB Essentials and have found that from time to time the allocation rules aren't applied at all. I can't see a pattern in when it does and doesn't...
View ArticleBankfeeds importing historical transactions
Hi all I have reallocated a nearly zeroed out Bank savings account as a business savings account (I can only have so many savings suffixes against my bank account) and added it to Bankfeeds. I use it...
View ArticleReceive Money
Receive Money entries are not showing in either Bank Transactions or Transaction History. I have the dates set correctly and am using Google Chrome. Thanks in advance for any advice.
View ArticleHow do I match a transaction from a previous period?
Hi there community! I wondered if if someone could assist me in how I go about matching a transaction that was previously reconciled in the last quarter? When I go find the transaction in the bank...
View ArticleClosed expense account and Allocating Payroll
Hello, I have a few issues I could use some help with please. 1-We used to have an employee who worked for us and due to this we created an expense account so we could transfer the bills and payroll...
View ArticleSuperannuation tab - Employer membership number - which to use?
I am using MYOB super portal now. I use Australian Super as default super fund, but I have a new employee who has ASGARD super funds. How should I fill in the superannuation tab in Employee page? Do I...
View ArticleGovernment paid parental leave
Hi, One of our employees is taking Government funded paternity leave. This he believes will be paid directly to him, however he will still accrue entitlements (sick leave, holiday pay etc). How do I...
View ArticleCustomer Notes - Size Limit
In the customer's card file is there any way I can extend the number of characters allowed in this field? It appears to be set to 255 characters but this is inadequate for many of our customers. Is...
View ArticleTax code for Facebook ads
Hi all. Just wondering what tax code I use for payments to Facebook Ads or other overseas companies who don't charge GST
View ArticleCommonwealth Bank is not linking in bank feeds
My client has requested several times for bank feeds from CBA, it now has the two accounts showing but is showing an error message saying "Signature is not matching at Bank" what does this mean?, and...
View ArticlePayroll Deductions
I have a casual employee who wants $30 to $40 taken out each pay week so that when she has a week off she can still have some income coming in for that week. I have set up a standard deduction for this...
View ArticlePayDirect Dollar Limit - Essentials
Hello there I have had customer use the PayDirect however today the customer was unable to complete the transaction. As the Invoice is on the larger side I am wondering if there is a limit on the...
View ArticleIs it possible to hold automatic bank feeds?
I have linked my bank feeds to the correct Essentials account of my new business. However, the bank feeds should not have started yet (my fault for linking it already) because the same bank feed is...
View ArticleMYOB down again - second time in 30 days!!!!!
This is the second time in less than a month! This morning down again. If you are a business relying on transactional recording - avoid MYOB as it has become unreliable. No apology, explanation or...
View ArticleWhat business descriptor appear on customers bank statements using Pay Direct...
What business descriptor appear on customers bank statements using Pay Direct Online? Is there a setting to change it? Thank you.
View ArticlePayslip calculations incorrect
A casual staff member worked some extra hours this fortnight. They have been reflected in the gross pay, but the PAYG and nett payment amounts have not updated at all from the last payslip, so both are...
View Articlesuper company not listed
I am adding myself as employee in MYOB essentials but the drop down tab doesnt list my super company and wont let me manually add it?
View ArticleGeneral ledger tax codes
Can anybody (with a strong accounting background) tell me if it is possible to customize a general ledger report to include tax codes displayed, it would be very helpful. Cheers Carly
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