Unable to post date general journal entries
Suja, Thank you for your recent posts outlining the EOFY procedures etc. Unfortunately the Essentials software does not appear to allow us to get a head start on the EOFY. I decided to take some...
View ArticleCant create supplier return
Hi I am trying to create a supplier return and once I fill in the details and click save, nothing happens. The save button is green but its just not saving my return.I have tried clearing my cache and...
View ArticleDaily Takings banking & EFTPOS
I have entered the Daily Takings in as Receive money. The issue is I can't reconile with the cash deposited as the total also includes EFTPOS sales. How do I reconile in MYOB essential? The Daily...
View ArticleCheque entered from wrong account
An employee recently recorded a cheque as coming from the wrong account - not the cheque account. How do I change it so the cheque is shown coming from the correct account to match the bank feed?
View ArticlePayroll Transactions not showing in bank allocation list.
I had to delete 5 pay runs due to having the wrong tax code for a month. Once i deleted the pay runs and then re ran the payroll for that employee I am unable to allocate the transactions in the bank...
View ArticleJob Numbers for mobile service technicians
Hi I have a service and repair business and am asking if there is someway to create a job no. for each service or repair which is done and allocate it to servicemen on the road
View Articledirect debit supscription
Hi, my bank account has been direct debited twice, for the subscription amount. How do I go about getting a refund. I have spoken to several representatives, who have not gotten back to me. I have...
View ArticleUpdating without advising
So Im in the middle of a large detailed and difficuilt inv. I go to save it, and guess what MYOB is updating! No prior notification! So I guess I've lost it and frankly I'm losing it it with MYOB. This...
View ArticleManual bank reconciliations in MYOB Essentials
In your opinion, do you think it's fair to say that MYOB Essentials allows for a traditional / manual bank rec to be performed, compared to certain other cloud accounting solutions out there? I've...
View ArticleMYOB Essentials is down
MYOB Essentials is down for NZ, there seems to be no update when this should be up and running!!! Need to do Payroll for employees but calling MYOB has been unhelpful
View Article2FA not working
Would love to set up 2FA, but whenever I enter a code it says the code is not correct. "Incorrect code. Please try again." Last time I had this issue, the problem was a difference in timing between...
View ArticleElectronic Super Payments to my SMSF without using Superstream
Hi there, I am new to MYOB Essentials. We are a small business (2 employees). We have a SMSF. This fund only receives contributions from related party employers (us), therefore, it is my understanding...
View ArticleMYOB support
Hi I filled in a form online for MYOB to import my data from Xero. I didnt end up giving them permission to access Xero because I needed to transfer the data over differently than what it was listed...
View Articlejournals
when entering journals currently the GST nets off to one account - but need it to go to actual gst accounts
View ArticleMYOB Advanced: Using Generic Inquiry for Purchase Order tracking to Purchase...
Hi Everyone, Can someone please share with me if you have a way to track the purchase orders all the way to the source document , say purchase request ? Whether it's via report or inquiry screens....
View ArticleTransaction history report in MYOB Essentials
Is there a way to force the details of a split transaction to be displayed/printed in the 'Allocated to' column - rather than simply the word 'Split'?
View ArticlePrinting after paying an invoice, why is it so hard
Dear MYOB techs, can we please print an invoice at the time of payment we should not have to go looking for it again. It should stay on the screen so the customer can have their invoice printed in an...
View ArticlePay Direct Merchant Fees
Is there a way MYOB can develop on both the AccountRight and Essentials platforms the inclusion of fees charged (ie. the percentage of transaction) on the invoice for both pay direct online and pay...
View ArticleCreating a comment - directly under the item, not using the comment box
Is it possible to create a comment in the item table directly below an item. The comment would generally be relevant to the item above it and so using the comment box wont work.
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