CONFIRM FILE
Bought the software off the shelf years back for stand alone user. Now system prompts to confirm the file and left with only 7 days. Please advise urgently my next course of action. My current...
View ArticleGST Report Incorrect
When splitting an entry where we gross up the amount of sales to take into account any expenses (which are input as a negative), these expenses are reporting as negative sales (G1 or G3) on the GST...
View ArticlePlease help me cancel my subscription from overseas
Hi, I have already posted somewhere on this forum and no response - I just got a new bill. Can someone please help me cancel my MYOB Essentials Subscription ASAP? Due to the time difference calling to...
View Articleattached PDF to invoices - can I do this please before I get to the emailing...
Is it possible to attach a document, pdf, jpeg... basically anything to an actual invoiceI know you can add attachements at the email stage but I have a client wanting the attachements as part of the...
View ArticleSearching through Invoices and Quotes
How good would it be to be able to click on an invoice and then the page splits in two so you get a quick view of the invoice without actually opening the complete invoiceWould make searching so much...
View ArticleCancellation
Hi there, I would like to cancel my subscription yo Essentials, could you please assist?
View ArticleGST Inclusive Exclusive button
When I put in our accounts, even when it says it is GST exclusive it always starts off as inclusive. I then have to hit the button twice to make it change. It is so frustrating. Why doesn't it do what...
View ArticleReceipting/Tracking of Cash from a Taxi
Hi there my apologies if this has been covered before I am currently reviewing MYOB as a tool to track my Accounting for my Taxi accounts (currently done via Excel), while most of what I see makes...
View ArticlePayroll incorrect payments but now in an inactive bank account
HelloI am trying to reconcile a payroll payment MYOB Essentials file that is overpaid. However, to add to the problem is that the bank account then used is now inactive. I am not sure how to apply...
View ArticleMYOB Accountright Live Version
Hi there,We have just moved to the Live Version and when printing Profit and Loss it, does not give us an option to print it with the GL code, is this not possible in the Live version, if it is, how...
View ArticleEssentials Payroll - Time in Lieu
Is there any way to set up time in lieu in Essentials payroll? or suggest a possible work around?
View ArticleNotifications
, I've received a notification email that bank details for invoice / quote settings have been changed. Is this notification sent only to Administrators on the account or to standard users also?
View ArticleBank feed not updated
Hi, Is there a problem with bank feeds today as MYOB is still saying there are no new transactions and I know there are quite a few. Thanks Rosemary
View ArticleError 1006 when attempting a backup
I am trying to backup my MYOB file but I get an error message saying there is more than one person using the file - which there isn't - and then it comes up with an error code 1006. Any clues? Thanks...
View ArticleRequest a back-up
Unfortunately I have not been able to back-up my MYOB file for many years - the screen just freezes.Is there anyway I can request an online back-up for the 2016/17 payroll year. I need to amend an...
View ArticleIncorrect USI and ABN for Future Super
The SPIN/USI and ABN that show in MYOB Essentials for one of our employee's superannuation fund - Future Super - are incorrect in MYOB Essentials. In MYOB Essentials, it show as USI 32 367 272 075...
View ArticleBank transfers and refunds
How do I reconcile a transaction where I have made an internet bank transfer to the wrong person and they have then refunded it back into my account?
View ArticleUPS Customs Invoice - how to enter in Essentials
Hi, would appreciate some help i'm confused. Recently imported some items and received an invoice from UPS showing the following charges - Customs entry fee $49.24 Exempt/ Customs GST $66.00 Exempt /...
View Articleemails sent from MYOB essentials app
I send invoices to my customers from the MYOB essentials app. In the covering email I often add additional information. QUESTION: How do I view that original email and its content, there MUST BE A...
View ArticleStatements - incorrect reply-to address
Hello,The statement (Sales>Customer Statement) when sending has incorrect reply-to address. It is the address of the user, not a company email address. Please fix it. CheersJack
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