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Matching multiple bank feeds to one transaction

I need a little help I am trying match bank feeds to transactions and for some transactions they have been add as one but are 2 transcations on the bank feeds so when I go to match them I cant see the...

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BAS Amedments - MYOB Essentials

Good morning, I have amended 2 activitiy statements, the refunds have now come through as an allocation in MYOB Essentials.  The original refunds have been already entered as a journal.  How do I...

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Problem with Importing ABA file

Hi, I have a problem in uploading bank file for payments can you please let me know how to resolve these.  These are the message:line 7: DE Record Type 1. Incorrect format for BSB in Trace Record ' '...

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aba file error

Hi, I have a problem in uploading bank file for payments can you please let me know how to resolve these.  These are the message:line 7: DE Record Type 1. Incorrect format for BSB in Trace Record ' '...

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aba file error

Hi, I always receive these message when I try to upload my Bank file:  line 7: DE Record Type 1. Incorrect format for BSB in Trace Record ' ' format should be 'NNN-NNN': 10102017CBA.ABA, not all groups...

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Invoices and Quotes unable to email from ipad

We have a problem where we can email invoices and quotes from the laptops but not from the iPad.  I have browsed the Community Forum and there did seem to be any issue very similar to this some time...

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Back dating BANK FEEDS

Please could you advise me of the earliest date that I can import bank feeds and credit card feeds into MYOBEssentialsI have a client whose work needs to go back as far as 2012Thanksalwaysbeans

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E-mail body of the customer statement

When sending customer statement it is delivered to customer as an attachement. The email body has the following note"We've attached your statement as at 11/10/2017. Please get in touch if you've got...

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Error with Take Payments Report

The following error is coming up when I try to request the Take payments Report. Sorry, the dots just don't join up right now.If you continue to have a problem accessing pages, please contact MYOB...

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Retrieval of reports from a no longer active account

we have in the previous financial year closed a business that was oncce active on myob - how do we retrive all relevent records and reports that we require for ato return.

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Employee reimbursed for expense; bank transaction

My query is that an employee has paid for an expense which has been reimbursed through her wages.  The expense needs to be input as a bill payment so I have a copy of the invoice in the system (MYOB),...

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2 Factor Authentication - changing phones

I just changed my phone and delete the app in the old phone. However, I can't setup new authenticator app in the new phone that makes me unable to login the Myob account. Please answer me asap

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Invoice searches

“Printed invoices still appear in the" Unpaid and Not Sent" search field when in Invoices. Since they are printed they should be recorded as having been sent. Thanks, am I doing something wrong?

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Payment Options - why can't you turn of Credit Card?

Can you turn of credit card as a payment option that prints on invoices? I can't seem to find it.You can turn other option on and off so why not this option. If it is not available then it is confusing...

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MYOB Essentials importing sales invoices and bills

Hi Is it possible to import sales invoices and purchase bills into MYOB Essentials? The import menu on my trial version only has options for importing Contacts and Items, nothing else.My client...

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Will bank feeds not work on the free trial?

I have signed up for the free trial but seem to have a problem with the bank feeds? I have applied twice over 4 days ago but there does not seem to be any progress with the application. Does one have...

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MYOB Essentials - not able to access (even he login screen) all morning (13...

MYOB Essentials - not able to access (even he login screen) all morning (13 Oct 2017).  Any ideas????

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accruals to cash GST reporting

Hiwe have just changed from accruals to cash for GST reporting.  Is there an easy way to do a report on payments received (for July to September), which identifies the invoiced date (invoices prior to...

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Bank Feeds

I cancelled my automatic bank feed from commonwealth bank.  How do I restart it? 

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How to cancel MYOB Essentials from overseas

Hello, I need to cancel my MYOB account asap however cannot call because Im overseas. Please begin the process for me. Much appreciated, Emily

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