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how do I Deduct funds injected into the company from my personal account,...

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Cannot Confirm Company File MYOB Plus

I have MYOB plus and need to confirm the company file.  The toll free number seems to no longer be in operation.  Online confirmation stopped working a long time ago for this version. How can I confirm...

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Not receiving bank feeds

Hi, I haven't received bank feeds for the past week.I have not changed any settings.Please explain why.

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BAS Journal Entry

Hello! I have been told by my boss that I need to record a journal entry for BAS.I'm using V19.These are the figures I've been told to use, how do I do this? GST Collected- $7274.54GST Paid-...

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Employee loan

Our company is giving an employee a loan which he wants to repay through deductions from his pay each week. The accountant has drawn up a schedule of payments incl interest to compensate for any FBT...

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Reconciling Salary Sacrifice in Essentials

Looking for some advice please - I can see that Super Salary Sacrifice is set up as a Payroll Deduction and it has transacted ok for payment summaries, but what account do I reconcile the payment to?...

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Elecronical payments to suppliers

Hello, I am trying to set up electronical payment to Suppliers in MYOB Essential but i am not able to enter even Bank Details in Contacts. Could you please assist me providibg an instructions how to...

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send customer statements automatically

Are you able to set up customer statements to automatically send via email on the first of each month? 

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Liability account

Hi.I have set up a liability account for overpayments. I have allocated payments from bank transactions in this account and I can see them when I look up that particular account in the General Ledger...

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Online payments not showing in bank account

Hi there, I'm new to Essentials and have set up online payments.  I've had notification that payments have been made, but these haven't shown up in my bank account several days later.  I'm not sure if...

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Pay run mistake

Hi I finalised my pay run yesterday and completely forgot about a training day for 2 of the staff. I now need to pay them some more hours. What's the best way to deal with this issue please? Sas

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Incorrect Hourly Rate

Staff's annual salary is $105,000 and paid by month, under payroll information we set number of hours in fulltime work week is 38, how come the hourly rate based on 40hours * 52week, become $50.4808?...

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Closing account

Could you please close my account as I have no further need for it.  Thank you - Or tell me how to close?

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Bank updates

My bank feeds have not updated since Nov 24.  I'm trying hard to get a business started, is this to do with the banks, or is it soft ware? please help Russell.

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Extend business name on payslip

Hello When printing a payslip it only shows half of my business name. I have 2 family trusts in partnership and they are pretty long. I have to lodge the payslips with gov departments and they wont...

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Varying work hours and annual leave hours

If an employee's work hours vary each day, how do I calculate the number of hours I need to pay out per 1 day of annual leave?

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Purchases

MYOB essential:May I ask if there is limit in creating bill?I want to add the bill that was uploaded in the Tray. But it does not save. I also try to manually add.I attached screenshot.

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MYOB Account suspend even after payment of quote

Hi There, I received a quote from an the MYOB Term and a clicked the relevant links and entered my credit card details but my MYOB Essentials account is still suspended. Can someone please help me out...

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I want to offset some money we owe a supplier who in turn owes us money

I want to offset some money we owe a supplier who in turn owes us money, thank you for the help in advance

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cc emails bouncing

When I issue invoices the client recieves the invoice but the cc to my email address bounces.I have contacted outlook.com over this and they have stated that Myob need to get their domain whitelisted...

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