I would like to change GST rate from 10% to 5%
Hi, I am currently testing out MYOB essentials online for the company i work for which is based in Canada, i am cannot find a why to change the GST rate to 5% is this possible. As the GST rate in...
View ArticleEssentials invoice layout
How do i get a "Ship To" box into the invoice layout?Thanks, Graham
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Poor performance
I'm having a lot of trouble trying to access MYOB Essentials right now. Is it not working? My browser keeps telling me that myob.com.au is not responding, or if it does, it's extremely slow. Have tried...
View ArticleMYOB Essentials server unavailable
I can not do anything in MYOB essentials today. I got the following message when trying to navigate my clients file;Service Temporarily UnavailableThe server is temporarily unable to service your...
View ArticleRe: Super Portal
I am using MYOB's super portal to make contributions to my employee super fund. However i am unable to upload the COST file all i get is "The requested URL /contributions/ was not found on this server."
View ArticlePaying open invoices by cheque
I have created an invoice for a client and they have paid by cheque which has been banked with other takings for the day so therefore is in a lump sum with other monies. How do I allocate part of the...
View ArticleAddressing Invoices
Hello I am new to MYOB Essentials. My invoices quite often need to be addressed in the following format; The HomeownerC/- ABC Property Management123 Happy Street,HAPPYLAND NSW 5678 Where ABC Property...
View ArticleCan you please add more features to your invoicing template
Hi there One company I am subcontracting through wants me to charge the full sales price on my invoice and then have a -25% total column (management fee - which they receive) at the end. Unfortunately...
View ArticleReconciliation
Hi I have reconciled my bank accounts with no problems until 31 Aug. I have a bank account that in the register is the correct balance but when I go to do the reconciliation, it is different. I know...
View ArticleGST report not calculating
HI Have previously completed gst reports but unable to this time. Is there an error with the program or am I doing something incorrect?
View Articlereset password for super portal
i have forgotten my password for the super portal and tried many times and my account is locked now.could someone help me to reopen it
View ArticleEmail and Print Status of Invoices
Invoices that were printed and emailed at the start of Dec and were ticked as being done are now unticked. I have just printed a invoice and the status has not changed to ticked. Please advise.
View Article"Sent" status no longer works
It used to be that after I had printed an invoice, or emailed it to a client that the invoice was ticked as "sent", but since the start of December, that no longer happens. I have reprinted invoices,...
View ArticleRe: SIGNING UP FOR SUPER PORTAL
Hi, I had completed some of the initial steps when I found above that the sign up page had disappeared. After setting up the banking details for super, and then completing the payruns that I needed to...
View ArticleSent invoices not marked as sent
Hi, I have a couple of invoices I sent last week. In the column these were marked as sent at the time. I have the CC'd copy of the sent invoice in my inbox. Now the sent column is no longer ticked. As...
View ArticleLocked out of Super Portal
Sorry, I forgot I was emailed a temporary password for the Super Portal and entered the wrong password in three times so my account is locked! Could someone please unlock my account for me? Kind Regards
View ArticleChanging to & coaching client in use of Bank Feeds & Bank Statement import
Client with Cafe has a large volume of expenses to input - mostly small purchases for supplies food etc. therefore LOTS of receipts with mixed GST coding. On set up the owner had never used accounting...
View ArticleInvoices
After i process invoices and send, i am getting a email notification it is sent but the invoices tab shows they have not been sent, which is true?
View ArticleWages Account
Hi I am using the Payroll functionality in MYOB Essentials - however I wish to set up a second wages account that the system will automatically post to (so that I can see the wages cost of two...
View ArticleDuplicate Pay
Hi, I was tring to amend a payroll run (done monthly - 2 weeks behind, 2 weeks ahead) and somehow ended up with two payroll runs for the same period. I can't see where or how to delete the extra...
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