CSV File is Blank when loaded to Super Portal
Hi, I have been loading super files for a while this is the first time I have had this problem. I select the csv file to be uploaded but when I hit next the file is blank , ie no information is...
View ArticleResident withholding tax
HiI have a business savings account which doesn't have a tax file number attached.I have a resident withholding tax amount deducted from account.Which account do I allocate this withdrawal to??? Thanks...
View ArticlePetty Cash
What's the best way to deal with items bought on petty cash when there is no petty cash float? ie cash is taken out of the till from sales before it is banked, so there is no record on the bank...
View ArticleLocked out of super portal
Hi I am unable to remember the login details for my super portal. I have generated a new password but the login seems to be incorrect. I thought it was the email address i used to sign up.
View Articledouble enteries
Hello I have double enteries created by bank feeds and while imported QIF file for the month of septemberAny way I could delete one of those transaction? Or do I have to email myob support? Thanks in...
View Articleclient overpay
Hi there,i have a coulpe of clients who occasionally overpay there invoices(not the worst problem to have) However i can find no way of matching there payment to there invoice while leaving them in...
View ArticleAccount 3-8001
Sep 30: Raised two invoices, one for $50 and one for $10.Both were paid on the same day but could not be banked until October.Both receipts were entered as paid to Bank A/c no.1 via the ‘Enter...
View Articlecash withdrawal for private use from business account
Hi, I had a look through all prev post but it still isnt quiet clear to me how to enter the following. Going through the bank statements of our business I allocate all the spendings to the...
View ArticleExporting Reports to Excel in MYOB Essentials
Hi, I have a request I would like to address to MYOB Essentials Support Team. It would be very beneficial if we could generate a supplier bills report that can be converted to Excel format in MYOB...
View ArticlePAYG not calculating correctly
It seems PAYG not calculating correctly, can you recheck once plz
View ArticleSuper contributions failing to calculate, prefer not to have to manually add...
This week, the contribution for 3 employees super failed to calculate automatically. To workaround it, our operator had to be smart enough to realise the shortcoming and manually calculate and enter...
View ArticlePAYG not calculating correctly when compared with ATO tax calc
For example, 1600.00 gross /less PAYG should be 1207.00 and is now 1210.00. Please review and advise/fix. Another example 2028.94/ less PAYG should be 1468.94 and is now 1474.94.
View ArticleBank reconciliation issue
Hi I had a sale that the customer paid for by eft on the day. That was our only eft that day and when it came into MYOB via the bank it automatically went to cash sales. Our customer requested an...
View ArticleSubscription still being charged but no access to company online
Hi I was under the impression that we had cancelled our MYOB Essentials subscription. However we are still being charged on our company credit card but upon logging in on the website no company is...
View ArticlePayroll - Tax Withheld Differs to what was calculated a month ago
Hi, I am running the payroll for the last weeks of september and I noticed the payroll done for the previous weeks (from July to early September) shows a difference of $5 between the PAYG and the NET...
View ArticleScreen Shot
Hi why would I be getting this screen shot? are there issues atm with MYOB thanks
View ArticleSuper guarantee is calculating incorrectly
I have 5 employees, all of which are eligible for sga. I understand that the 1st $450 of every calender month is not part of the calculation, along with overtime. On all employees the super is...
View ArticleCan MYOB essentials be set to confirm an email has been delivered
Hi I'm a newby trialling MYOB as my bookkeeper and accountant use it. I have been using other accounting software and when you send an invoice it opens up in Microsoft outlook.You have the options in...
View ArticleSubscription incorrect
I had a 30 day trial with MYOB Essentials, and it expired. I had to subscribe to reactive my account, which I did. When I logged in MYOB have set up a new account and the account that I wanted to...
View ArticleWhen will we be able to upload invoices again?
Hi i cant attach documents (invoices that I have uploaded) to invoices i am entering and yes I am running Chrome and ive cleared my browser...
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