Super Portal
I am trying to log onto the super portal and it is telling me that my details are invalid. requested a temporary password and still cannot access this. what am I doing wrong???
View ArticleImporting accounts - Essentials
Hi, I followed the instructions for importing accounts into Essentials and having no luck, even when I use the sample info. Are there any tricks to this? Steve
View ArticleLogin Page not available
I have not been able to login for nearly 24 hours now. Pretty imbarrassing when you cannot invoice a customer. Seems to happen once a week these days!
View ArticlePay Direct on line isnt working !
So the latest drama in a long string of dramas transitioning to online is I cant take credit card payments. I set up MYOB pay direct on line and did everything it asked me to. All I get when trying to...
View ArticleInvoice accidently deleted - can it be restored/recovered?
i'm hoping, but guessing not. anyone know the answer?
View ArticleDrop and drag invoices to purchases in tray - will not read
I can drop and drag my invoices into the purchases in tray - however there is a permanent blue cog on all the invoices. I've tried one at a time, Ive made sure ABN's are in for the suppliers and I...
View ArticleHow do I delete an automatically reconciled transaction that has appeared twice?
I am new to Myob essentials so in the process of doing my first reconciliations. Somehow I have 3 transactions that have appeared twice (doubled up) in my transaction listing - direct from a bank feed....
View ArticleDeactivate online company file On MYOB ESSENTIALS
I have just opened a Trial MYOB Essentials to test it out. The information in this company file is basically fake for the purposes of testing it. How can I delete the company file from the online log...
View ArticleSuper Portal - Ease of use
Every time I upload a new file to pay super there are errors with staff details and i have to change and approve each one individually every time which is really time consuming. Where there is the...
View Articlechange business status to inactive
I have 2 businesses registeredIf I am no longer wanting to use MYOB for one of them, how do I change the status to inactive?
View ArticleMYOB Automatically reconciled Bill with wrong payment
MYOB essentials mistakenly reconcilled the wrong payment with the wrong invoice. How do I undo this?
View ArticleOverpaid to Supplier
Hi I'm new to MYOB Premier. I had overpaid to supplier on previous couple of weeks.we paid to supplier $288.9 (inclusive of GST)Now they returned $18.90 to us.Original amount was $270.00. How do i...
View ArticleJournal for discounts given
Hi, I have done a journal entry to record discounts allowed ie: DR Discounts Allowed, CR Sales. The GST on this journal entry is shown/recorded in the "Detailed GST Report" but cannnot be seen when...
View Articlerounding
rounding to the nearest $$. the old system would allow you to round up or down for the pay period but this one does not. Due to my boss doing the banking of the wages he is still paying out to the...
View ArticleAn error occurred while processing 'paysuper (21).csv'. An employer in this...
How do i reselove this?
View ArticleEMPDUPE file amendment
I need to lodge an amended EMPDUPE file with the ATO for only 1 employee, is there any way I can do this ? Even if I just tick the one employee the file seems to include all.
View ArticleMatching Bank Transactions for Payroll When payment split
I had accidentally under paid a staff member; so when I realised I did a second payment for the difference. I can't get the payroll information to come up in the match transactions, even if i select...
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Spendings for materials for a office/workshop
Hi, I have a spending for building materials that will build our new office/workshop on our private land.I would like to enter it in spending allocations so i can track1. how much we have actually...
View ArticleHistorical Payroll figures
Hi, we are currently in the process of upgrading from AccountRight to AccountRight Plus Live to incorporate Payroll into Admin functions. Our Payroll History will need to be entered in at some point in...
View Articlebeen paid though myob visa
Hello i wass paid on the 7 11 16 though my online visa from a customer. Money has not hit my account Receipt for payment received. need help can customer stp payment after receipt been sent i can be...
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