ETP Payments
HiWe have recently redundand some of the position in our company and needs to process ETP Payments. Can any one help on how do do ETP payments (Genuin Redundancy) in MYOB Essensial? Thanks
View ArticleSales Items - Buying Details
Hello all Could someone explain to me the benefit of filling in the "buying details" information fields for Items under Sales in MYOB Essentials? Makes perfect sense to complete the "selling details"...
View ArticleGST not splitting out
Help please.I have set up a new business in MYOB Essentials. It's all set up for GST and the accounts are flagged as GST. I have about 3 months of data in there now from loading up a QIF file from my...
View Articleaccount suspended but I have subscribed!
Hi there, My account has been suspended. My trial period has ended but I subscribed via a link I was sent in an email to receive a month free once I subscribed. When I check my serial number is says my...
View ArticleSEARCH FOR CONTENT WITHIN QUOTES & INVOICES
Hi AllWe are new to MYOB Essentials It is very important that we are able to search within the text of a quote or invoice , I cannot seem to do this in Essentials Is it possible ?If not , would any...
View Articlemyob spamming you?
a year after i last unsubscribed from myob email spam it just starts up again - a couple of times a week, twice in 2 days trying to sell me garbage like "Switch on credit card payments and get paid...
View ArticleI have just tried to complete our payroll, and its stating that I cannot pay...
I have just tried to complete our payroll, and its stating that I cannot pay more than one employee without upgrading. We have a subscription to MYOB Essentials. We have one employee normally, however...
View ArticleSetting up bank feed - Commonwealth Bank Credit Card
Hello, I've manged to set up a feed for all my CBA transaction and savings accounts no problem. The credit card has still not appeared in MYOB for over 10 days. I've resubmitted approval again. I've...
View ArticleMYOB Subscription Invoice for 2nd Serial Number
Hi, I can login to my.myob for one business that we use MYOB for, however I need to be able to download invoices for another as well. I use the same email address for both so it won't recognise that I...
View ArticleMYOB Essential subscription
Just checked the bank account.We were charged $50.70 for the subscription on 3/12/2016 while it is usually $45/month (MOYB Essential Accounting + Payroll).Is there a reason for this or just a...
View ArticleSpend money with document attached
So I called your "Support" phone line today to ask if there is any cloud based software you sell that lets me attached a document (like a reciept) to a spend money transaction. After 15 minutes on the...
View ArticleCustomized Forms for new user
The forms appear in the form folder but are not there when i go to print or email. I have re-started the computer but still doesn't work, also in File section doesn't have any migrate option and...
View ArticleError in Office Link Process
All reports such as payroll and bank report can not send to email either excel sheet. It said : Error in Officelink process, only shows "OK" buttom. How can i fix this issue?
View ArticlePoor Customer Service
I just wanted to share a bad experience with the Customer Service phone support this afternoon. For some reason my MYOB invoices for the monthly fee keep getting sent to an old email address, so I...
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error on page...
Hi last night I had to look something up in our file...imagine my concern to find this page..not good MYOB why would I get this page?and yes i have cleared the cache, and im using chrome...
View Articleis something going on with MYOB today
Hi i am trying to access bank reconcilation to match up invoices to payments but its not showing all of the payments...just half a page...normally it refresh showing me more payments. ??
View ArticleAllocate payment made before invoice entered in Essentials
Hi, My colleagues have been issuing hand-written invoices, which I usually enter at a later date. These manual invoices have been paid by EFTPOS, which is appearing in my bank transactions. I have...
View ArticleReceiving multiple receipts
I have had two customers messaging me that they made one payment and received the receipt via email 3 times. They are asking me if the payment has gone through multiple times as this is confusing. Can...
View ArticleSOS: 2016 records all gone!
I use MYOB Accounting V17, and today I couldn't find any transaction for year 2016. I searched data on purchase, sales, gernel journel, noting's here. I didn't get any warning or information from MYOB....
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