Bank transactions

July 4, 2019, 4:40 am

≫ Next: $0.00 Overdue Invoice wont go away

≪ Previous: LEAVE

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My God i am **bleep** off with the **bleep** support provided by MYOB 

 

In totaly ive spent over 3 hours on call waititng to speak to 3 seperate people and aall havnt been able to help me. The record today was 56 minutes to finally speak to someone who then said ohhh this is a technical issue let me transfer you through to them.... anotheer 1 hour and 3 minutes later i just gave up.... FML

 

The issue is that none of the rules ive created are working for the last 8 weeks and no all my income transactions cant even be allocated manually, it just keeps spinning the loading circle every time i try to allocate a transaction towards its appropriate section. I now cant be my Tax ...

 

so annoyed, fix your bloody system myob and credit my account for the last 3 months of this rubbish

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$0.00 Overdue Invoice wont go away

July 4, 2019, 4:13 pm

≫ Next: How to add a Reportable Employer Superannuation Contribution

≪ Previous: Bank transactions

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Hi 

 

I have a $0 overdue invoice on my Dashboard in MYOB from NOV 17.

 

IV00000000016

27/11/2017

01/05/2018

deleted amount

0.00

Overdue

 

The full payment has been recevied but the payment wont disapear from the overdue section .

 

Please help.

How to add a Reportable Employer Superannuation Contribution

July 4, 2019, 5:56 pm

≫ Next: Holiday pay for shift workers, how to pay correctly

≪ Previous: $0.00 Overdue Invoice wont go away

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Hi, 

 

The Directors superannuation has been overpaid for the year so I need to report a Reportable Employer Superannuation Contribution on their payment summary. Does anyone know how to do this?  Any advice is grateful. Thanks

Holiday pay for shift workers, how to pay correctly

July 4, 2019, 10:20 pm

≫ Next: What is the email address for MYOB to send a change of ownership form to?

≪ Previous: How to add a Reportable Employer Superannuation Contribution

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I've recently started using MYOB Essentials to meet STP requirements and I'm trying to do my first payroll. The issue I have is that my operators are shift workers so they don't get leave loading, but get the shift allowances even when on leave. When I enter holiday pay in MYOB it fills in the dollar amount and I can't edit it, but this doesn't allow for the shift allowances. I can think of a simple work around, but to keep the records as accurate and true as possible I'd rather do it properly if there is a way to do this.

What is the email address for MYOB to send a change of ownership form to?

July 5, 2019, 9:41 pm

≫ Next: Taxable Payments Annual Report Failed

≪ Previous: Holiday pay for shift workers, how to pay correctly

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Taxable Payments Annual Report Failed

July 6, 2019, 12:21 am

≫ Next: PAYG Summary does not show Super

≪ Previous: What is the email address for MYOB to send a change of ownership form to?

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Hi

I have tried to lodge the taxable payments report for 2018-2019 and it keeps getting rejected with the reason "the file size is not a correct multiple of the record length".

 

Subscription: MYOB Essentials Accounting

Serial Number: 619393005414

PAYG Summary does not show Super

July 6, 2019, 5:55 pm

≫ Next: GST on customer credit note not appearing on MYOB GST reports

≪ Previous: Taxable Payments Annual Report Failed

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I am trying to generate PAYG Summary report. But for some reason - under check assignments are correct - it does not show any amount in 'Reportable employer super contributions'. I have been making regular Super contributions. Is this right or i need to change anything - please help

GST on customer credit note not appearing on MYOB GST reports

July 6, 2019, 10:38 pm

≫ Next: GST

≪ Previous: PAYG Summary does not show Super

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GST

July 6, 2019, 10:40 pm

≫ Next: How can I include a customer's phone number in the address block on quotes and invoices?

≪ Previous: GST on customer credit note not appearing on MYOB GST reports

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How can I include a customer's phone number in the address block on quotes and invoices?

July 7, 2019, 1:16 am

≫ Next: STP Payment Summary Amendment in Essentials

≪ Previous: GST

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How can I include a customer's phone number in the address block on quotes and invoices?

STP Payment Summary Amendment in Essentials

July 7, 2019, 1:29 am

≫ Next: Yourpay not loading

≪ Previous: How can I include a customer's phone number in the address block on quotes and invoices?

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I have finalised my payment summaries for the 2018/2019 year in Essentials and now need to make an amendment.  When I follow the steps indicated for this is won't let me tick the "Yes this is an amendment" box. Anyone know what I need to to?  Thanks

Yourpay not loading

July 7, 2019, 5:44 am

≫ Next: MYOB Essentials - problems loading?

≪ Previous: STP Payment Summary Amendment in Essentials

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When I sign in to my yourpay account as an employer the message “numbers don’t add up” comes up. Please advise on fix

MYOB Essentials - problems loading?

July 7, 2019, 1:19 pm

≫ Next: I have recently installed MYOB Essentials and was advised by a consultant that I would be able to migrate information from my off-line MYOB V19. I was advised to complete all information to 30 June

≪ Previous: Yourpay not loading

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Is anyone else having problems with the spinning cirle of death this morning in MYOB Essentials? 

 

I was in ok earlier, but now it's just spinning there entertaining itself.

 

Tried Safari and Chrome - same result both browsers.

Tried logging out and back in again - same result

Tried a different login - same result.

I have recently installed MYOB Essentials and was advised by a consultant that I would be able to migrate information from my off-line MYOB V19. I was advised to complete all information to 30 June

July 7, 2019, 4:40 pm

≫ Next: back paying leave loading on myob essentials

≪ Previous: MYOB Essentials - problems loading?

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back paying leave loading on myob essentials

July 7, 2019, 6:22 pm

≫ Next: Leave Loading

≪ Previous: I have recently installed MYOB Essentials and was advised by a consultant that I would be able to migrate information from my off-line MYOB V19. I was advised to complete all information to 30 June

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what is the recommended way to ammend back pay for leave loading that was accidently missed in last financial year. Do i just do a payrun and put the figures into leave loading.??

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Leave Loading

July 7, 2019, 7:02 pm

≫ Next: Bank Reconciliation Report

≪ Previous: back paying leave loading on myob essentials

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HELP! I have 2 part time employees, what leave loading percentage should I use? I'm totally confuse reading Fairworks etc. On the MYOB help rate is .175 and the Account Right (for curiosity) is 7.6923% for annual leave and 3.8462% for personal leave. I am using MYOB Essentials unlimited payroll, what will I use "Fixed Amount" or "Per Hour" or Multiplier of normal rate"? What will I use? What is the usual or standard choice? 

Thank you in advance.

Shepai

Bank Reconciliation Report

July 7, 2019, 7:44 pm

≫ Next: How to edit and change employees bank details

≪ Previous: Leave Loading

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Hi,

 

Essentials say's "No records found" when I go into Reports > Banking reports > Banking Reconciliation and select our Account. Screen shot attached.

 

Please advise why?

How to edit and change employees bank details

July 7, 2019, 8:26 pm

≫ Next: How to round down or up pay amount in MYOB Essentials Single Touch Payroll - Staff are paid cash

≪ Previous: Bank Reconciliation Report

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Hi, can you please advise how to edit and change an employees bank details.

Thank you 

Dennis

How to round down or up pay amount in MYOB Essentials Single Touch Payroll - Staff are paid cash

July 7, 2019, 9:09 pm

≫ Next: STP Reporting

≪ Previous: How to edit and change employees bank details

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Does anyone know on this new STP MYOB Essentials pack how to round down or up a pay amount as our staff get paid in cash at the end of the week?

STP Reporting

July 7, 2019, 9:21 pm

≫ Next: Budget not saved

≪ Previous: How to round down or up pay amount in MYOB Essentials Single Touch Payroll - Staff are paid cash

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Hi,

 

I am trying to finalise my end of year payroll and I have payruns which are not showing up. I set up my STP on the 1st April and all pay runs from before that date are not included in the STP reports and the amount differs from the payroll report I have produced. Is there a way to report past pay runs dating before I set STP up at all?

 

TIA