Quantcast
Channel: Original MYOB Essentials Platform topics
Viewing all articles
Browse latest Browse all 14164

Roll Over error

$
0
0

I tried to roll over 2016 FY but in the list of last month of FY June does not appear. After two business days online consultation and my own investigations I recognise that this problem is result of my mistake when I created File Company: instead to choose July as the month of conversion I chose August (when I actually started to work in MYOB).

Now system can not close year in June and I have options to roll over in August which is not correct. I got advice from online support to create new Company File, import data and cards, register new file and delete old. Sounds good! I spent two days to do this! Finally I got message that number of my entries reached limit and I can not do anything to edit information in new file!!!

What can I do by different way? I got some advice to rollover in August but next financial year 2017 I will be fine and I will be able to rollover in June.

 

Can somebody help me? One week I can not solve my issue.

 

Thanks


Viewing all articles
Browse latest Browse all 14164

Trending Articles