Essential Payroll
Hi I am trying to reconcil the payroll for a client in Essentials. They have entered all the payroll but it is not correct. Only some of the payments match off to the bank feed. Is there an easy report...
View ArticleImported bank transactions not matching
Hi, I've imported the bank transactions of 2 different accounts (Savings and Visa). But MYOB does not recognise the match. I can see the transactions in both accounts but no option is available when I...
View ArticlePayroll Matching Problem
Hi there I was away on holidays when a pay run was due ... so I arranged with all my casual staff that I would pay them an estimate of what I thought they would earn for the fortnight - and then top it...
View ArticleAbility to edit details before sending Statements.
It would be great to have the ability to edit the layout or information of customer statements. Would this be something in the pipeline for future upgrades?
View Articleipad problem
If I create an invoice in google chrome on my iPad and then I press email all is good but if I want to add text the screen goes grey and I loose everything. Also if I use a Bluetooth keyboard the text...
View Articlebank feeds not automatically importing
my bank feeds have not been automatically updating for about a week now. The last transaction shown is on the 15th when i know it has been used since then. How do i fix this?
View ArticleMultiple part payment of invoices
I have a customer payment to match to multiple invoices.However 2 of the invoices have been paid short (One is only by $0.01, which I normally wouldn't worry about but this customer always rounds down...
View ArticleHow to enter money i loan to my company.
I would like to deposit money in to my company account from my personal funds as a loan to the company. How do i enter this? Thanks
View ArticlePayroll not matching in bank feeds
Hi! I processed my last payroll and when I have checked the bank transactions, they have not been automatically allocated. I have tried to match them manually but when I select "all transactions" and...
View ArticleBank Feeds
Hi All, Good day.. We are having our accoutns with ANZ bank and I have registered for Bank feeds last week. It is almost 7 business days but hardly there is any feedback either from bank or Myob. how...
View ArticleSubscription canceled by mistake re activate subscription
we have two businesses and one was with account right and other with essentails and there was also another serial number we had nver use on our essentails login that was made by mistake I requested a...
View ArticleMYOB Essentials
I'm primary user/administrator of my company MYOB Essential account. Currently abroad. Forgetting my pw I logged on using help from pw recovery mail msg from MYOB. But now system is telling me I'm not...
View ArticleDiscount of MYOB Essentials invoices
Hi there! I have created an invoice in MYOB essentials and I want to apply a discount - but I can't find out to do it. I also can't find any information online how to do so. Can you please explain to...
View ArticleSuper portal not working
Hi,When I try to pay the super it gives me a msg saying somethings not right and to call you. After being on hold for two hours im ready to switch to Xero. Please sort this out ASAP. Also the hold...
View ArticleRoll Over error
I tried to roll over 2016 FY but in the list of last month of FY June does not appear. After two business days online consultation and my own investigations I recognise that this problem is result of...
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Retained Earnings in Balance Sheet differs from General ledger balances
Hi Retained Earnings in Balance Sheet differs from General ledger balance Can anyone explain, why there is a difference in the Balance Sheet, to the GL for Retained Earnings? As can be seen, the...
View ArticleBills and In Tray
Hi, I've been emailing invoices received to the bills@myob email address without an issue until recently. I'm now getting an error message saying that my email address is assocated with more than one...
View ArticleAccount Not Recognised
Signed up for trial of MYOB Essentials Sunday. Get nice e-mail congratulating me. Try to login Monday and login user name e-mail address is not recognised even though it is on the welcome e-mail. Do...
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MYOB Essentials - Profit & Loss Statement - Gross Profit total should come...
Hi Am I doing something wrong or is the profit & loss report incorrectly formated in MYOB Essentials? MYOB Essentials has the Gross Profit coming after Net Profit in the report. As most clients...
View Articleupgrade to Essentials
We currently have clients using MYOB Premier v19 who may be interested in upgrading to MYOB Essentials (i.e. cloud-based version). We were wondering if anyone has been through this process/how...
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