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Why I can't save the changed open balance date?

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Hi Guys,

 

Seek for help here. I read the manual and says you can change the open balance date. I'd like to change balance date from 1/7/2014 to 1/7/2013. however the system doesn't let me to save it. I did click Edit accounts at the top of the Accounts list page. Then click your current Opening Balances date to change it. When I try to save it is shows "There was a problem trying to change the opening balance date." But my account open balance for 1/4/17 was zero...

 

Many thanks for help, looking forward to hear!

 

Best,

 

Diana


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