Hi,
I tried to sign up to pay super from AccountRight. I have entered all the info and I have received the verification code (the 1 cent deposit from MYOB with the 6-digit code in the transaction detail).
After I received the verification code, I went into the company file, clicked on "Pay Superannuation" (under Payroll in Command Centres). That took me to a screen where I could enter the verification code. When I submit, it said "Sorry, we're not ready to verify your bank account at the moment, please try again later".
I have waited 3 days before entering the verification code. Is there a problem with my profile (someone else on the forum had to make a phonecall to sort this error out), or do I need to wait longer before trying to enter the verification code again?
Thank you.
Sincerely