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Essentails reports issues

HiI have a client using MYOB Essentials, I noticed when I generated a balance sheet report that some of the amounts listed in the reprt were different to the amounts in the underlying general ledger?...

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Matching multiple payroll transactions for two bank items

Hi, I did a pay run for an employee back in December - I am just doing the bank reconcilliation now, and the take home pay was $7825.77. This was over four pay runs (Payroll would only allow me to do a...

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Sick leave

HiI am totally confused with sick leave on MYOB. Our employee started with us in September and took 4 days sick leave as he was injured before his six months was up (March 2017), so I was told to enter...

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where do you upload a supplier invoice that has been paid - newbie!?

Im new to myob and this probably sounds like a basic question, however I am getting confused as to where to upload these. I watched the getting started video that showed me how to upload to my intray,...

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Super Portal

hi i cant log into my super portal to pay super it says Invalid username or password.Please retry.Ive tried my myob login details as i assumed this was it?

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Cannot login to Essentials file

I haven't used my file for a couple of months and now I cannot get into it.  The login screen accepts my email and password but then takes me back to the login screen.  There are no error messages.  I...

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An error occurred while processing 'paysuper.csv'. An employer in this file...

An error occurred while processing 'paysuper.csv'. An employer in this file is unknown. You are not authorised to resolve this issue.trying to make 1st super payment hav this message

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I can't see if quote emails have arrived to the customer.

I have been emailing quotes to our customers, but we have had several customers say that they never received them. There doesn't seem to be a way that i can see who the quote was sent to and when. How...

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Bank feeds delayed

HelloIts 10:30am and yesterdays bank feeds still havent come thru from NABIt seems to be getting later every morning - any tips to speed up the process?ThanksSam 

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Entering a capital purchase with a loan attached

Hi there, Our company bought excavation equipment using a loan of approximately $52000. Is someone able to step me through how to account for this? I'm aware I need to create a Capital account, a...

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Paid Parental Leave - clearing liability account

Hello I'm using AccountRight Live and PPL has been set up so when the PPL funds are received they are entered through Receive Money and are credited to a Paid Parental Leave liability account. When the...

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Sending MYE File into Reckon APS

Hi, My accountant uses Reckon APS as their accounting software. How do I export my MYOB essentials file to them for taxation purposes? Cheers, Ryan

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Super Portal not working - AccountEdge v15.5.1

I have a client who is unable to review her super in the super portal and submit. We are able to upload the CSV file and review but cant get past this window. It says there is 'no data available' in...

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Error sending payslip emails from AR V 19.13

I am having no end of problems trying to work out how to send emails from Myob.  I keep getting the message "cmc_logon." and then "An error occurred sending email" and then "Error sending email. 1 of 1...

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Emailing from MYOB

 I too cannot seem to send emails from MYOB for payslips, invoices, statements, remittances, etc. I get a message "cmc_logon." followed by "An error occurred sending email" followed by "Error sending...

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Essentials isn't working on my iPad or iPhone 7..

Any know why my essentials isn't a working on my iPad or iPhone 7??I don't use a pc .. only my phone & iPad..

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Receipts scanning

Hello I would like employees to be able to take photos of their receipts using an app and for them to directly record into our MYOB system.  Does MYOB have the capability to do this?  If not, can...

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Pay super from account right - problem with verification code

Hi, I tried to sign up to pay super from AccountRight. I have entered all the info and I have received the verification code (the 1 cent deposit from MYOB with the 6-digit code in the transaction...

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On emailed invoices/quotes there is no details on invoice just amount

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bank feed not working

Using Essentials- Bank feed says ready but I am not receiving anything in the linked account. This is a new bank feed. I have two other accounts already loaded that work well.

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