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Importing bank statements

Hi, I have just started a trial of MYOB Essential. When I imported my credit card transactions they have come in with deposits as withdrawals and withdrawals as deposits. I don't see to be able to...

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MYOB online subscription vs retail version

Hi, I'm currently looking at changing from my month to month online subscription to a retail 12 month box version.  I was just wondering if this would effect my current version or if there was any...

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Receipting Donations and Issuing ATO Compliant DGR Tax Deduction Receipts

We are a ACNC registered charity that receives 90% of our income from individual or company donations. Currently donations are entered into Essentails via Banking-Receive Money; this method however...

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Two Factor Authentication - remember for 30 days?

Has anyone who enabled two factor authetication had any success with the 'remember for 30 days' option? I want to use 2FA, but I don't want to have to get the code every single time I login, checking...

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Casual employee incorrectly accruing annual leave and now turning into...

I have a casual employee who has been accruing annual leave when she shouldn't have been. MYOB Essentials says I owe her 23 hours leave. How do I reverse this error? Also, this girl is now becoming a...

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How to pay bill using capital contribution

I have entered an invoice into MYOB essentials, which I paid using my personal credit card.When I attempt to 'pay bill', the only account options available are my bank accounts.I tried to create a...

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Emailing of quotes

If a quote is emailed to a customer using MYOB Essentials, no record of the transaction is stored when viewing the quote. This happens ok with invoices but not quotes. The setting under Online...

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How do I update my new Bank feed

Hi, I have recently applied for a Bank feed. It has since been approved and showed one transaction which I could allocate. I have since applied some rules for automatic allocation but not one...

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Opening balance showing as income on P & L report

This is throwing my report out and saying my profit is heaps more than it should be. I've called the helpdesk and sorry to say they weren't helpfull. My opening balance is not income, any ideas how to...

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Working with Essentials as a Bookkeeper on the Partner Programme

Hello,  If I was to apply for the Accredited Bookkeeper Partner Programme ($85pm for access to all myob software programmes) can I set up more than one business in Essentials for this price, or does...

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Electronic lodgement of BAS and Tax return

I have seen a number of questions raised about electronically lodging returns and BAS statement with the ATO. I have seen different posts over many years, but still don’t see this facility. I am in the...

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Supporting Documentations like receipts

Hi, I was wondering if I can enter details on MYOB with just the bank statements and no supporting documents like receipts, invoice, payslips, etc.?

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Change recurring anual subscription

Hi,  I notice that my Accountright Plus annual subscription expires on 27 June 2017.  I also notice that my account has a recurring anual payment set up for 1 June every year.  I do not wish to be...

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Incorrect file uploaded in super portal

Hi,I uploaded a file for Super contribution in the MYOB Super portal. It came up with an error for the USI of one of our new employees. I have corrected the USI but i still have the incorrect file in...

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Recording a Credit BAS in MYOB Essentials

Hoping someone can help.I have a credit BAS Statement as we have purchased a vehicle. I would normally enter my BAS transaction as a bill and allocate positives and negatives to the GST Paid and GST...

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Calculated bank balance vs myob essentials balance vs bank statement balance

Hi there, As I have understood from a previous post, the calculated bank balance is the balance per bank feed (last balance plus/minus deposits and payments) while the myob essentials balance is the...

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Please fix the following problem(s): must be greater than or equal to 0

having a problem  doing a pay run ,final pay for one of the staff when i try to re view tpay slip i get the folloowing message please fix the following problem(s)must be greater than or equal to 0 help...

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help payroll problem

having a problem  doing a pay run ,final pay for one of the staff when i try to re view tpay slip i get the folloowing message please fix the following problem(s)must be greater than or equal to 0 help...

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Essentials payroll

I have serveral casual employees who do not accrue leaveI have not ticked the "pay annual and personal leave" but they are still accruing leave??. 

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Re: Creating Supplier returns

Hi  I am having the ssame issue as  in that when I create a supplier return and press save, nothing is happening. The save button is still green although when you press it nothing is happening, meaning...

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