What Type of MYOB Product
Hi,I am the Parents & Citizens (P&C) Treasuer for my childrens college. I currently use First Edge on my Wifes MAC. I have been granted permission to purchase a MYOB accounting product on the...
View Articleinventory numbers weird again ending E 16 Also duplicated Invoice number???
Hi Again we seem to have inventory problems A very long number ending in E16 Why does this keep happening? Also we seem to have the same number for an invoice and an order How is this possible? See...
View ArticleAutomatically Approve Payslips from MYOB through Outlook
Hi All, A client of ours is having some issues with their trust centre settings. After they process payroll the payslips are then emailed to the employees through outlook. For each payslip they send,...
View ArticleMigrating from AccountRight to Essentials
How does this occur? I called support they made the changes to the billing plan and created the essentials ledger and sent me a link to convert2myob. That website was confusing and didnt allow for such...
View Article12 month ANZ business free subscription shows message "Your free trial period...
Hi there, Serial number: 6413 2640 9153 My membership is supposed to be 12 months. Can you please update my account to remove this message. Thank you,Richard
View ArticleUPDATING EMAIL THAT RECEIVES Tax invoice from MYOB
Hello, My MYOB Tax Invoices are still being sent to my old email address despite my profile on my.myob showing the new one. Can someone please tell me where I go to change this? Thank you
View ArticleHow to export a product list
Can anyone help me to export my product list to an excel file?
View ArticleUnable to remove an advisor and invite a new one
I have tried to remove access to an advisor and invite a new one. The system does not allow me to do this. Any help would be appreciated. Thanks
View ArticleStopping Comments from one invoice appearing on another
Hello there, I use recurring comments on customers invoices. For example, I want all staff to nkow that ABC incoices should always be emailed, so the sales comment is "Email all invoices", setup on...
View ArticleBalance Sheet - what happened?
HiWhat happened to the 'normal' Balance Sheet?We are on accrual basis.Used to be able to see all the accounts for each category and then click on the link.Now all I have is about 5 lines, completely...
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Sending/Recording Email Invoices
yesterday i had to resend an invoice to a client is it was outstanding. after I clicked resend and save it didnt show as being sent. i went out and back into it but it wasnt showing as sent. so i...
View Articleunable to connect
Archived link seems to have a solution but it's unreachable.http://community.myob.com/t5/Getting-started-with/Connection-to-the-server-was-lost-error/m-p/421214#M59198
View ArticleTransfers not saving
Have been using MYOB essentials for over 12months, no recent changes to my banks accounts etc but for some reason, out of the blue, transfers between my accounts will now not save. They are evident on...
View ArticleCant print or email invoices
Hi We have recently upgraded to accountright 2016.3 SE based in the cloudWe have kept our old company file based in accountright 2016.2 based on our local server as a read only file.I am now having...
View ArticlePAYROLL - Directors Fees
Hi, I need to pay a "director fee" and need to use payroll so that PAYG and Super are calculated. What is the best way to do this?If I use a penalty rate category, I need to do hours x rate. The amount...
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MYOB AccountRight PLUS 2016.3 API to EzeScan - Communication Error
Hi - I am setting up a software package which uses the API to connect to AccountRight PLUS 2016.3I have established the Key and Secret Codes and managed to connect to the required Conpany file in...
View ArticleMatching problem with payroll transactions
Hi, I did a pay run for an employee back in December - I am just doing the bank reconcilliation now, and the take home pay was $7825.77. This was over four pay runs (Payroll would only allow me to do a...
View ArticleManually entering bank charges in MYOB Essentials
Hi, I have taken over an account and am working on historical paper statements prior to using bank feeds. I'm fine with processing regular transactions in 'spend money' but cant work out how to enter...
View ArticlePayroll
Hi, another one from me. Please bear with me as I only starting using MYOB from yesterday and finding out the issues as I am going along.This time my question is about the payroll setting. I understand...
View Articleproblem adding bank feed
Hi there Each time I try to add a bank feed, I get the same error message: Set up bank feedSorry, something went wrong. Try again in a few minutes. If it keeps happening, get in touch with our support...
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