MYOB Essentials: Delay in sending emails
Hi AllProduct: MYOB Essentials We are currently aware that some clients are experiencing in sending emails from MYOB Essentials. Our tests reveal that MYOB Essentials show that email has been sent,...
View ArticleRe: Browsers
I prefer Firefox, but MYOB Esstentials always crashes that after a few minutes making it unusable (for past year or so). Chrome used to work really well but now the login won't even appear on Chrome;...
View ArticleDeleting an accidental second business on a trial MYOB essentials
Hey there, I accidentally creating two businesses when playing around with the MYOB essentials. I accidentally put my email address as the business name in the first business. So then created another...
View ArticleALLOCATION RULES ALWAYS DEFAULT TO EFT
Hi I have set up some allocation rules in Bank Feeds (Account Right) but all transactions default to EFT in the "Cheque No./ID No. in the bank feeds. eg. I have a regular rental payment that comes...
View ArticleMYOB Essentials
Bank rec was done in MYOB essentials to 30th June 2016. Been trying to fix the clients issues but cant undo auto reconciled transactions showing, now the bank rec wont let me put in the dates with the...
View ArticleActive Account
An active account will not appear in the drop down list. Also I cannot manually enter the account name. It will not be accepted by MYOB. Help please? CarolynLee
View ArticleBank Accounts on Dashboard
Hi, It doesn't seem to matter what I do I can't get the bank account balance on the dashboard to match the amount actually in the bank. I have reinputted invoices and bills 3 times now and it always...
View ArticleProblem setting up a bank feed
I am trying to set up bank feeds but each time I try I get this reply (see below). The accountant has also looked into it and cannot work out why. Set up bank feedSorry, something went wrong. Try again...
View ArticleWithholding Tax/Schedular Payment Allocation in Essentials once Invoice Sent...
Hi all For April 2017 as a Sole Trader I created an invoice for work performed and sent this to my employer, who has now paid the invoice but has also withheld tax according to the new withholding...
View ArticleHow do i unreconcile auto reconciliations?
Hi there,I accidently saved an auto rec and i want to undo it and do it manually.I have tried to undo the recs in reports but its not working?Any insight would be great.Thanks!
View ArticleHow can I print a report for the history of one or two expense accounts?
I'd like to print a report that shows how much was spent over a couple of years in one particular expense account but I can't work out how to do that in MYOB Essentials. Can anyone help please?
View ArticleAllocating payments that cant save due to cents rounding
Hi,I am trying to match the payments with invoices but it wont allow me to save because it is not an exact match because of the one cents rounding. How do i overcome this so that it can match the...
View ArticleFinal Pay / Annual Leave
Hi, I have put throught the final pay for an employee and paid out the annual leave as per the number in the leave tab, On the last payslip its showesAnnual Leave available - 0.00Annual Leave accruing...
View ArticleBulk email from contacts list
Hi, Is there any way to select customers from the contacts page in MYOB Essentials and then send a bulk email? Thanks
View ArticleWhich GST code do I use?
When I get a refund from the IRD for GST which code do I use when I allocate it? There are four codes: GST collectedGST input tax adjustmentGST output tax adjustmentGST paid Which one should i be...
View ArticleWhich GST code do I use?
When I get a refund from the IRD for GST which code do I use when I allocate it? There are four codes: GST collectedGST input tax adjustmentGST output tax adjustmentGST paid Which one should i be...
View ArticleMYOB Essentials - Items missing from and numbers changed in drop-down list in...
The items list when creating an invoice is different (some numbers have changed) and shorter (some items not showing) than the list of items under Sales/Items. All items are active.I first noticed the...
View ArticleSUPPLIER CREDIT for paid invoice
Hi, I need to credit a paid customer invoice and generate a new invoice for a lesser amount meaning that there will be an amount still owing, I can't see a "credit invoice" option therefore how do I do...
View ArticleCancel subscription
Dear Support I am trying to cancel my subscription, I got first 12 months free through ANZ and the subscription starts from 1st June 2017. I do not wish to use MYOB anymore and wants to cancel....
View ArticleGST paid to customs on imported goods
I have an invoice from an item that I imported from overseas. 6k out of 13K is GST. The balance is freight etc. When I split the invoice down & change the tax code to I (100% GST) for the GST...
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