set up our online payments function a number of weeks ago; we recieved two paymentsd one on Wed 21st June the second on Friday 23rd June.
Tuesday 27th June we had still not recieved the funds, yet MYOB has closed off the invocies.
After talking to support: through two different areas! it was identified they had sent an email on 14th June requesting some more information from us, i reviewed and acknowledge the email, BUT when were they going to follow up, particularly now we have been advised it will be 3 to 5 working days before they will "Release" the money!??
The other concern is that will be after the EOFY, which MYOB has allocated with current dates