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Bank Feed Error

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One of my clients has been using bank feeds for over a year without a problem. But then she realised that two days  21 - 22 August transactions failed to import? I have never seen this occur and I dont know why this happened. Also the bank account on the dashboard is showing two different balances even though everything has been reconciled. I checked my other clients and all there balances match regardless anyways.

 

Even if I add in the missing days the balance doesnt seem to add up so I wanted advice before I manually import them.

 

I wanted to see if anyone knows why this would happen. Is there some sort of technical support for ME that can help us out?


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