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MYOB Essentials - Transferring funds
HI, Am I missing some point here. I have just had to do about 50 transfer of funds transactions using MYOB Essentials. This client was not previously set up for bank feeds for this file and so they...
View ArticleTime billing - importing activity slips - part hours for time billable not...
When we import activity slips as part of our timebilling processes we are having to1. For employee by employee2. Manually go into each activity3. Check if the activity slip has gone through correctly...
View ArticleArrowglass
Just emailed some invoices to clients, but there is a arrowglass next to sent, can anyone please tell what it means? does it mean it's in the queue?
View ArticleImporting a backup file
Hi there. I have rung MYOB that many times and cant find my answer. I have MYOB business basics. I switched to Account right. I have done a full backup. This new software wasnt what I thought it was...
View Articlecancel
Hi there I'd like to cancel my subscription as I'm retiring and no longer need the service. I cant find a way to do this online and have tried calling several times but have been on hold way too long....
View Articlereinstall v18
windows 10 got upgraded in june, now my v18 desktop link wont open, saying "this app cant run on your pc..to find a version check with you software publisher".... tried reinstalling CD and came up...
View ArticleDoes pay run automatically pay employees?
Noob here so this is probably a daft question sorry. When I do a pay run will the money automatically be taken from my bank account?{similar question about the "pay bill" thing I set up}Thanks!Jaime
View ArticleQuotes exporting
Currently using the quote function on MYOB. it would great once I have completed the quote to export this information on to other program especially Excel or Word.
View ArticleBank Feeds duplicate transaction
Hi, I've got a client using essentials with bank feeds operating. We've got a transaction that has come through on the bank feeds that seems to be a duplicate. I've checked there has been no statement...
View ArticleSuper portal error
I keep receiving errors for my employees contact phone number in the super portal file. It seems to drop the first 0 in the mobile number when taking the data from myob essentials to csv for super...
View Articleessentials bank reconciliation date error
I have found the reconciliation function glitchy every time I use it. It never seems to have completed and saved properly from what you see on the screen. Today I had a different proplem with...
View ArticleSupplier Invoices on Bill Reports???
Hi EveryoneDoes anyone know if we can produce a report in Essentials that has the Suppliers invoice number on it when producing Bill Reports.I cant see it anywhere and i have looked at all the...
View ArticleGL report with Description
Hi Support, I would like to include description in my GL(Detailed) report. How can i go about retrieving the information to be reflected in my GL(Detailed) report. Version: MYOB Premier Version 17...
View Articlesearch function
would be great to be able to search the invoice list by purchase order. i have a contract with a company for which i do jobs for 80 different people. the only way i can identify the invoice with the...
View ArticleCustomer emails
Is there any way within MYOB essentials that I can send an email to all customers with an email address without having to attach a statement? For example, informing customers of bank detail changes or...
View ArticlePre-conversion Journals
Hi,We have recently swapped Accountants, with the new one requesting we make changes to the 2015/16 financials as the old Accountants had not sent off our tax return as yet. My problem is, I restarted...
View ArticleLayout of invoices has changed - for the worse
Hi - this is a message to MYOB developers as help desk said that it was the only avenue for feedback/talk about change. Recently, the layout at the bottom of invoices has changed - the address of...
View ArticleBank Feed Error
One of my clients has been using bank feeds for over a year without a problem. But then she realised that two days 21 - 22 August transactions failed to import? I have never seen this occur and I dont...
View ArticleEmailing Invoices
Hi there, we are having issues with Cusotmer receving invoices via email, some are receiving them and some are not including myself when ccing. Please advise on how we can resolve this issue. Note:...
View ArticleMatching transactions from statement import
When I attempt to match imported transactions to Essential payroll transactions I need to use the ''Match transactions; All transactions filter." This is because the manager pays each person in two...
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