MYOB Running Slow and Connection Issues
Over the last week we have found MYOB to be runnign extremely slow and often kickign us out. Does this mean we have outgrown MYOB as a business or is there an option to help speed things up as this is...
View Articlehow to add pay after payroll year closed
how do I add a pay after payroll year closed. soehow I deleted oe payment
View ArticleError when commencing 2017 PAYG Summary process
When going to create PAYG Payment Summary today for the 2017 year end, as I click on "Enter Payment Summary Info", I keep getting the same error:- "A system error occurred, please try again....
View ArticleSuperannuation register not working without employee email
anyone cannot log in to the super portal after registering and gets a message that you have already registered, check you email address for each employee. whilst it shouldnt be the case, every...
View ArticleContact Details
I need to email a form back to MYOB, however, there is no email address to send to. The original email was sent with a donotreply email address.
View ArticleFeature request: RCTI Import
Hi, I saw that someone previously requested this but it was closed with no further action. MYOB Essentials should allow using the same invoice import technology used for expenses, to auto import RCTIs...
View ArticleChanging Tax Rate
Hi. I have an account set up to allocate machinery purchased. It is currently a GST tax rate account. If I change that now to be GST free, will it affect past bills? Meaning, will it go back and...
View ArticleHave already signed up for a subscription
Hello I have already signed up to a per month subsription but not through my trial version. How can I add my subscription details to my trial version so it stays active? Thank you
View ArticleSuper query - MYOB super updating information
I need to amend my employeer's super ABN number and other details but the area to change is greyed out. How can I change this? Thanks
View ArticleBank Feeds
Are the bank feeds working today (31/8/17) for MYOB Essentials? Mine doesn't seemed to have come through from yesterday.
View ArticlePOSTING WAGES TO DIFFERENT ACCOUNTS
How can I post wages for to different classifications? For examples, wages for admin staff to appear separate from other staff?
View ArticlePaid wage partly cash,partly electronically
We underpaid an employee electronically. I deleted the incorrect pay run adn re did it correctly. The owner paid the employee the underpayment from the till. How can I reconcile this?
View ArticleDouble up on Banking
HII have account right Premier 19 and working on 4 computers.I was doing the reconciling of a bank account.I had numerous banking deposits that needed to be banked to show on the reconciliation...
View ArticleGeneral Jornals in essentials.
I was at the Partner connect Perth event yesterday, was a great day. Thank you. I discuss the following with one of the MYOB team and they said to post the issue here as a 1% Improvements. When doing...
View ArticleMYOB essentials will not let me import a Paypal statement QIF file.
Please help me. I have been trying over and over again to import my paypal statement but MYOB just keeps bringing up a little red circle with a line through it and not performing the import task when i...
View ArticleKiwisaver for myself
Hi all, Still fairly new to essentials and not very good at accounting. I have a Ltd Company and I am its sole employee. To date I have paid myself through Owners drawings only. I have set myself up as...
View ArticleBank no longer supports .qif files
Hi MYOB and Community, My bank upgraded their online banking system which is great, but they no longer offer a .qif format for exporting transactions. Instead of an "export transactions" page which...
View ArticleOpening Bank Balance needs to be negative
Hi! I am in the process of moving to MYOB and need to set up the opening balance of my bank account in the negatives [darn overdraft!!!]. How do I do this?ThanksJaime
View ArticleEssentials Reconciliation Not Saving
My reconciliations are not saving. Everything balances but when I hit, Complete Reconciliation, it looks like it's working but it doesn't update. Even after refreshing the page or restarting my...
View ArticleEssentials cancellation request
Hi, Am getting increasingly annoyed at how difficult you make it for someone to cancel their subscription. Have repeatedly tried phoning the 0800 number (as apparently you can't cancel online) and...
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