Hi, we have just signed up to MYOB Essentials. After setting our account password we have tried logging in multiple times but the login page does not go anywhere and just endlessly loops back on itself. On reading the forums I see that this has been a problem for a lot of users, but it's not clear what the solution is. This post (http://community.myob.com/t5/MYOB-Essentials-Accounting/RESOLVED-Unable-to-access-MYOB-Essentials-login-page-AU-amp-NZ/td-p/465029) suggests that the issue has been solved, but it hasn't.
How do we go about resolving this? We have tried clearing the browser cache, switching from Firefox to Chrome etc as has been suggested in previous posts - nothing works.
As first time users looking forward to getting our company accounts all set up this is quite frustrating and makes us question whether MYOB Essentials is worth the hassle. Hopefully it's a simple fix...