Hi there,
This is the first month we have used essentials. I have looked through the other posts here regarding partial payments and I can't seem to find the answer to my issue.
We often have clients part pay invoices due to the nature of our business.
These part payments come in as part of a merchant summary from the bank so can't be changed.
so...if a customer pays $125.00 from a $500 invoice and that partial payment comes in a merchant summary lump sum of $500 which is also for other customers how do I change the transaction so I can pay the $125.00 off the $500?
Hope that's clear.
Jo