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Inventory

we have a large inventory which we want to have in MYOB is it possible to have the inventory items "grouped" for example round posts then several sizeswe want to be able to genterate an inventory...

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Cannot allocate bank transacrions

Hi When I import Amex statements some items have a long description.  When I go to allocate those transactions I get the message "Notes: must not be longer than 255 characters", and I cannot save the...

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Bank Feed Allocation Rules Missing

In the last week or so all of my Bank Feed Allocation rules have disappeared. The system still seems to be using them to allocate incoming bank tranbsactions but I can't see them or create new ones....

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Partial payments

Hi there, This is the first month we have used essentials. I have looked through the other posts here regarding partial payments and I can't seem to find the answer to my issue.  We often have clients...

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MYOB Essenttials report on Contact Transactions

I am trying to report on a Contact's transactions that automatically allocate using the Allocate Rules. However when I pull the Bank Transactions Report and selecting the contact it comes up blank. Help!

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How to undo a manual reconcilitation for an entry

I have manully reconciled a handful of entries in error for one of my accounts. How do I undo those manual reconcilitations (the blue ticks in the status column)? Thank you

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Adding disclaimer or tens and conditions to quotes

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Save Reoccurring Transaction in Banking>Spend Money

I have read previous topics about this which tell us that 'Allocations Rules' will fix everything.When entering a frequent 'favourite' entry (lets say a phone bill) I still have to enter 'From...

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Intermittent connectivity issues

Hi all, We're aware that a third party service we use to host some of our services, is currently experiencing some connectivity issues. Clients may experience performance and login issues with the...

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Migration Fail

Hi, MYOB migrated my file from account right software type to essentials on line. The migration process was a fail as balances do not match, BAS owing is wrong, P&L is inaccurate and more. MYOB...

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[RESOLVED]: Intermittent connectivity issues

Current status: RESOLVED 9:02am AEST, 06/06/2016 Hi all, We're aware that a third party service we use to host some of our services, is currently experiencing some connectivity issues. Clients may...

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payroll and auto allocation

HI One of My Paroll transactions was incorrectly reconsiled to pest control as it was for the same amount but I cant seem to undo the allocatrion so now my bank feed cant settle as one of the...

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Coding RWT on invoices

I'm a sole trader and I supply services to only 1 business as a contractor. I need to deduct RWT from my invoices to them for my services, it needs to be Tax Exempt as it's already a tax rate for my...

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Add Automatic BCC Rule function for CRM's or a person who wants a copy off...

I wouls like to see an Automatic BCC rule so that I can have MYOB send a copy off all invoices and statments to a CRM address like Insightly or Microsoft CRM, this could be done at a customer level or...

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how to enter a computer on lease agreement

Hi, we just bought a computer and have taken it over a 2 years with flexirent.  how do I enter it on to myob?

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Duplicate Transactions

Good Morning,We have an issue of duplicate transactions from the bank feed, one showing as a Deposit and the other showing the customer's details.  It seems to appear on for transactions that occur on...

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Before tax payroll deduction

I have set up a before tax payroll deduction for a salary sacrified laptop.  On the payslip it cirrectly shows the lower, after deduciton amount as Taxable Income.  But on the summary section at the...

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Complaint about service

for 5 months i have not used Banklink as i cancelled it in Jan 2016 but i still getting invoices demanding paymnetcan you please help to get it fixed as i am sicked and tired of the person i uses as he...

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Correct Forum for Submitting Complaints

Hi I am having problem with my payrol for more than one month.And after 20 calls and 30 hours spent on phone with support and etc still nothing is resolved.I am behind with sending payslips to my...

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Customer invoice due date

Hi, Standardly our business takes a monthly invoice payment for our services by Direct Debit, each customer will, or often have, a different due date from when payment by DD will be deducted...

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