Reviewing Payment Summaries
Hello I am using the backup file to print payment summaries and following the steps. I am up to Review Payment Summaries, however employees are not appearing so I can't review. Can anyone help?
View ArticleTaxable Payments annual report - not all subcontractors show up
Hi, I just wanted to create the taxable payments annual report, I have selected all of them as reportable (went to contacts, clicked reportable, they show up as Supplier & Reportable) and still...
View ArticleCancelling Subscription from Overseas
Hi I need to cancel my MYOB Subscription but am unable to phone customer service as I am overseas and not in Australia. Please could you give me an email address that I may use to sort out this issue....
View ArticleTwice my password before I can login?
Why must I type in my password twice in order to get in??It's time consuming plus very annoying! This happened I recon since Myob Ess. changed Login & Looks....again! And also No autofill for email...
View ArticlePAYG statement - Payer details not showing
I have just printed my PAYG statements for employees and it is all correct but it isnt showing our payer details down the bottom. How do i fix this?Or are they not shown anymore?
View ArticleSuper Portal Help Page & incapabilities
Hi MYOB I'm cannot believe I am surprised by the level of pathetic-ness of your Super Portal... There is no "helpdesk", nowhere on-screen where you can look for assistance to small (or big) problems...
View ArticleAllocate payment received as wages
Help required... the business owner has made a wage payment from payroll as 1 transaction.. How is it possible to allocate this transaction to the 2 employee payroll pay history
View ArticleUnable to open Reports in AccountRight 2016.3 and 2017.1
Hi All, I am unable to open any Reports (eg, GST, Payroll etc) in AccountRight 2016.3 and now in 2017.1 in the last 3 days. I don't know if it is co-inciding with a Windows 10 Update that was done a...
View ArticleReportable employer super contribution
Hi, I made one-off payment of Reportable Employer Super Contribution at the end of financial year 2017 and I don't know how I could show this in payment summary. I cannot do anything at step 3 in...
View ArticleContacts not appearing on the app.
Sometimes my contacts that I create don't apear on the app but are on the main website. At the moment I can't see any contacts with the name suzie on the app but there on the web version. It has...
View ArticleBank Feed is still 1 - 2 days behind.
I've just checked both my bank account and MYOB bank transactions page and it still hasn't downloaded all transactions from 05/07/17. Advice please!
View ArticleEmployee Timesheets
We are moving from Essentials to AccountRight to take advantage of the job reporting for labour and materials. In essentials we could use the My Pay feature for recording hours worked. My...
View ArticleSuper Guarantee showing up on PAYG Payment Summary
When I create the PAYG Payment Summaries the Super Guarantee is showing up in the Reportable Employer Superannuation Contributions section. How can I remove this. Thank you. Sharon
View ArticleLiveChat Improvement Suggestion
This is a suggestion for improvement. I am unable to pay super. When I try to enter the MYOB Super Portal, it gives me a message that I need to subscribe. However, our subscription payments are up to...
View ArticleRemove or Disable 12.5% GST from Essentials
GST code for 12.5% GST shows at the top of the tax options list this is no longer a GST Rate for New Zealand. Can it be either removed or disabled i dont want my clients to select this as its causeing...
View ArticleBank Feeds
I have just started using Essentials and have connected my transaction account via Bank Feed which is working fine but it won't let me add my Credit Card as well. I click on "Add Bank Feed", then...
View ArticleMotel
Can anyone recommend a version of MYOB that would suit a Motel with 20 rooms and 5 staff, please?
View ArticleBank Feed setup error message
Have seen that this has happened in the past but it is happening for me now "Whoops something went wrong" error after going through the process in Accountright. to set up a Bank Feed. Anyone able to...
View ArticleUnable to log in to MYOB essentials
Is there an issue with Myob Essentials log on, have tried to log on several times now and the page keeps spinning to a dead link. How long with the service be unavailable? I have tried everything.
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