sales invoice enter payment/resend/save options greyed out
I am trying to resend invoices and enter payments against invoices, but my options are greyed out? Comes up with red circle with line through it when I hover over them. How do I fix this?? Thanks in...
View Articlecustomer want cash out
I have customer want cashout using EFTPOS machine $50. Banks statement showed record of receive money $50 but it was not sale, it was cash out. How can i locate the amount $50 received?
View ArticleCan't change Tax Code on supplier bill
This question is in regards to AccountRight.I have posted it in the correct section, moderators please delete this post.
View ArticleAuthenticator app
Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. I have my backup files so i...
View ArticlePart-payment of payroll - allocate how?
We processed a pay, and a few days later an employee pointed out that they were due for leave loading. So I went back to the pay, and added in leave loading. I paid the extra cash to the employee on...
View ArticlePayroll
Hi, I am having troubles downloading the bank file for a past pay run. This is my first employee, on the first pay run.The tab to click download, on the bank file is blank. Thankyou
View ArticleMatch deposit to several invoices
Hi,I have created my sales for the day as an invoice in MYOB essentials. The invoice will consist of payment from CASH, EFTPOS and Menulog. Therefore, sometime i batch deposit the cash and i will need...
View ArticleAccount Suspended
Hi,I signed up 2 months ago (had 1 month free trial + 1 extra month free) now that the trial is over my account has now been suspended when I need to use it!I clicked on the subscribe button &...
View ArticleOpening balance not tally with previous yr closing
HyeI really need help.I was checking my payable in balance sheet with reconcile ageing and notice some difference.I went into detail and go through by month. I noticed that the opening balance for my...
View ArticleCan't unreconcile Payroll transactions
Hi. I've got a client using MYOB Essentials who had entered their payroll properly via Payroll module but in the bank feeds had allocated the transaction to the Wages account.I've deleted the manual...
View ArticleMy MYOB Essentials hasnt upgraded
I upgraded my MYOB Essentials account from the $40 a month to $50 a month and desperately need the payroll services. Why hasnt this happened? I spent over half an hr on the phone to them on friday and...
View ArticleMYOB Essentials is not launching
Cannot launch MYOB Essentials........this seems to be an ongoing issue for me. All other web pages load and run OK. IS there something I can do with settings and the like or is it simply that the...
View ArticleMYOB Essentials down?
Having difficulties launching MYOB Essentials, page will not load to allow login. All other web pages are loading and running OK.Is the system is down??
View ArticleInvoices not attaching to emails
Hi, I recently upgraded to Acountright plus V19.14 and when I processed our monthly invoices a large number of customers advised that there was no attachment on the email. When looking in my sent...
View ArticleMYOB Essentials not responding
Hi MYOB I am unable load my home page for MYOB. Please advise. regards AR
View ArticleReinstalling MYOB Essentials
I have a new pc (due to ransomware destroying previous) and need to reinstall MYOB Essentials so that I can upgrade to 2017.1.1 and use on this machine. I am on a network but wish to install to my...
View ArticleTransfer of funds from credit card to cheque account through PAYPAL
Hi, I am trying to figure out how to properly record transaction of transfer money from companie's credit card to companie's cheque account through PAYPAL (just transfer beetween accounts) Paypal takes...
View ArticleReference numbers
I have just noticed that items I have allocated from bank feeds have changed from having an SM ref no, to now having an invoice number as a ref. I am unsure where this number is coming from, and I...
View ArticleHow to manually enter bank transactions into the bank feed
Hi,I recently signed up for a second MYOB datafile and as a result there was a mix up with both files bank feeds so they are both missing transactions for a number of days. I have read here that I have...
View ArticleAllocation rules
Banking allocation / matching rules have stopped working for me in Essentials. Any ideas?
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