Unable to open emailed payslips and other attachments
Since upgrading to the new version I have some employee's who are now unable to open their emailed payslips and some clients unable to open quotes or invoices. Very frustrating and time consuming??
View ArticleExempt Minor - Essentials Payroll
My client employs minors who have claimed an exemption from declaring a tax file number because they will not earn enough to pay tax. On the Employee Details tab, Employee has an exemption has been...
View ArticleManaging petty cash
Hi,I am wondering what the best way is to manage petty cash. My business receives EFTPOS and cash payments daily. The EFTPOS payments automatically sync with the cheque account via the bank feed. The...
View ArticleChanging from Sole Trader to LTD Company
Hi,I am in the process of changing my business structure from sole trader to LTD company. Basically everything will be staying the same with the the exception of a slight business name change and a new...
View ArticleWages not shown on budget
Just trying to do a budget for a client and noticed the budget does not include wages? This is a P&L item so it should show.Is there any way to add it to the budget?
View ArticleReconciling Super and GST accounts
Can anyone tell me if and how you can reconcile Super and GST in MYOB essentials
View ArticleTemporary upgrade to Essentials Accounting and Payroll
I am currently subscribed to Essentials Accounting. My accountant has asked if it is possible for me to upgrade to Essentials Accounting and Payroll for one month to reduce the time he needs to spend...
View ArticleBank feeds not updating
I have a client that has 2 data files under the one subscription.She has set up a new bank account for the new data file and since then the banks feeds haven't updated for either. It's been 11 days, so...
View ArticleMonthyly invoice limit - Essentials
Has this limitation always been on the essentials pack? Been with MYOB since last year and only now am I noticing this, I'm sure I've sent way more than 5 invoices in a month in the past.. It's just me...
View ArticleChanging the opening balance dates
Hi, I have transactions from 2015/2016 that I want to enter in my new MYOB Essentials file. The opening balance date for my file is 1/7/2017. I have entered the purchases so I have a comprehensive file...
View ArticleSetting up an employee with 2 different pay rates
Hi,How do I enter two different pay rates for one employee? They are paid an hourly rate which changes from weekdays to weekends. Thanks
View ArticleActivation of Company File
Im trying to activate an additional company account but MYOB online is not recognising the serial number. I already have one business account active with the save serial number. How do I activate the...
View ArticleOverdue Invoice reminders
Does MYOB Essentials have the ability to send out automated emails for overdue invoice reminders, like Xero and Saasu does? Or do I need to upgrade to a different MYOB product to enable this...
View ArticleUnable to unreconcile payroll transactions
Hi, I am new to MYOB Essentials. At the start of the financial year I set up bank feeds but due to a waiting time for the bank feeds to become active, I had to import my bank statement to back date to...
View Articleissue with leave in myob for 40hour week
Hiwe work and get paid for a 40 hour week. we migrated from myob edge to essentials in september last year. Leave in Edge was 6.15 / fortnight calculated from a 40 hour working week. but Essentials...
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Safari support
I use Safari as my web browser. According to the system requirements for Essentials, Safari is supported, but after a frustrating hour I have discovered you can't save a new employee in Safari. I note...
View Articleowner drawings affecting proffit/ loss
Hello allIm trying to figure out how to allocate my drawings I pay my self with out it affecting my profitt/loss reportIm a sole trader, I pay my self random amounts when I need them, I'm allocating...
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MYOB Standard - delay in sending emails direct from MYOB
It is taking me up to 2-3 hours to email an invoice direct from MYOB. I noticed this issue has been going on for months and we have been advised the issue has been resolved but I am still experiencing...
View ArticleReceiving of multiple Online payments
Hi - we have just starting using the Onine payment for customers. In the bank reconciliaion (and in our bank statement), there has been one amount recievied, but clearly it is made up of multiple...
View ArticleEntering a double payment of supplier account
We made a double payment of a suppliers account with two cheques - both cheques were credited to the supplier account which now puts our account in credit for future purchases. How do we reconcile the...
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