Cancel duplicate subscription
Hi There, Can't seem to reach anyone on the phone numbers so decided I would try here.I seem to have made 2 business's with two subscriptions and I wish to cancel one of them as it is just a duplicate...
View ArticleCancel duplicate subscription
Hi There, Can't seem to reach anyone on the phone numbers so decided I would try here.I seem to have made 2 business's with two subscriptions and I wish to cancel one of them as it is just a duplicate...
View Articlemy.myob logins
i can login in to myob, but when i try to access bank feeds it say my login in doesnt have access and my passwords are incorrect
View Articlerounding on a/c closure & bank transfer rejection
Hi all Hoping you can help me with two issues. One, we closed an account which resulted in us receiving cash withdrawal proceeds which were rounded up by 1c. This obviously doesn't match to our bank...
View ArticleAuthentication code
I am on hold waiting for somebody to help me. I am crabbier by the minute. My authenticator codes won't work and I can't access MYOB and I need to!
View ArticleSuperannuation payable discrepancy
Hi there, According to the Dashboard, we owe $1380.24 in Super but to my knowledge we should be up to date. I checked our transaction history against the monthly payment summaries Superannuation...
View ArticlePay super error message
I am getting the following message when trying to pay my super. Has anyone else had this problem?
View ArticleEmployee with Mononym (Single Name)
Just had to enter an employee that only legally has one name (one given name and no surname). The single name is on their passport and visa so they are legally have a mononym. As Essentials does not...
View ArticleDoes MYOB support Spain tax and regulatory requirement?
Hi,I like to check if anyone can advise me if MYOB support Spain tax and regulatory requirement? Thanks,
View ArticleSuper Portal Duplicate Members
Has there been any solution to the duplicate member problem in the super portal? I now have 2 members that details changed and so every month I need to sort through the evergrowing multiple accounts...
View ArticleEntry not posting correctly
I've entered a sale for $30k with GST of $2,727.27. The GST Reports for activity statements (Cash Basis)' correctly show $2,727.27 in GST collected but 'G/L detailed report (Cash Basis)' for...
View ArticleGST Due on Dashboard
Since we have clicked over to 2018 the GST Due figure on my company dashboard has vanished and the figure showing is $0. I definitely have some GST payable for the Oct - Dec 2017 quarter and there was...
View ArticleGreen Save Button
Trying to add a new employee to a new business but the green save button is ghosted out and wont save I have successfully linked the bank account soI know its all ok. Please help with green...
View Articleemailing invoice im bcc automatically
How do i remove the bcc when emailing customer invoices. I recieve a copy of every invoice sent as im automatically bcc to it.
View ArticleMYOB lack of support
Hi,2 hours has passed and I have had no help with my MYOB and PAYG Bas lodgement help.I have been in contact with 2 people in this time and both were not trained to assist and fobbed me off to another...
View Article2FA NOT WORKING
Hi There,I have the 2 FA installed but have recently changed phones. I have reinstalled the Google Authenticator on my phone but I dont have the bar code. I cant get into the security centre to turn it...
View ArticleSuper Portal & Updating Information for Terminated & Current Employees
Hi - I am using MYOB Supoer portal for the first time. There are 3-4 employees who have worked for a short time and are hard to contact. Since they have worked only for a short time - they do not have...
View ArticleMYOB Essentials Bank Reconciliation
Hi, I am having a problem performing an initial bank reconciliation in MYOB Essentials with unpresented cheques. My datafile starts as at 1/7/17. I have entered my bank opening balance as the closing...
View Article2 Factor Authentication - changing phones
I changed phones but dodnt know about turning it off the back on, now I cant log in..I called Myob support team but they are closed and I NEED TO LOG IN TONIGHT.... ANY OTHER OPTIONS??? I was away and...
View ArticleAccidentally created second business
I have accidentally created a second business with duplicate name in my trial account. Is it possible to delete this? Thanks
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