GST lodgement rejected
I have tried everything to lodge my GST return, cleared my cookies etc numerous times, but it still gets rejected, this has been happening for months now. I've posted before & keep getting told the...
View ArticleChanging Paydate
Can you change the date that the pays are paid to the employees after you have finalised the payrun for that period ?
View ArticleMissing last pay run history
Hi there. I have just noticed that my last fortnightly pay run records are missing from my pay history. Anybody experienced the same issue and how can I get this back since it most probably will affect...
View ArticleAllocating a REFUND from Paypal
Can anyone assist please. I made a purchase through Paypal which had been entered in to Essentials in September for $28.57.The goods never arrived and i had to request a refund from Paypal. They have...
View ArticleRedirecting the account, but not logging in
I've been trying to access my account in NZ, (set-up in Australia), but whenever I login it looks to redirect the page, but then essentially returns to the log in page. I can't log in and it doesn't...
View ArticleAuto reconcile transaction (auto code) does not work any more
Auto reconcile transaction (auto code) was working fine until today. Normally I upload one month bank transcations and all saved rules should reconcile most of them.It doesn't work any more, Is there...
View ArticlePayroll not matching bank transaction
I have a payroll that I prepare for a client with 5 employees. For the last two pay periods, for one employee only the client rounded down the payment i.e. he paid $880.00 rather than $880.37. I...
View Articlepayroll summary and pay run summary
what is the difference between payroll summary and pay run summary
View ArticleHow to make invoice already paid
Hi Team I am running a small restaurant, I have a customer, who I send invoice to them first, then they will provide me with credit card details and I will charge it manually. My question is how can I...
View ArticleBank Feed Ready - but no transactions coming through
Hi,I set up bank feeds some weeks ago, for my two Westpac accounts. The main cheque account is saying "Bank Feed Ready" however no transactions have come through. My secondary account is saying...
View ArticlePayDirect Payments Still Not Received in Bank Account
It has not been a week where I have recieved an email by MYOB saying that an 2 Invoices have been paid and have been automatically shown payment on the invoices. but I have still not seen any payment...
View ArticleChanging the starting bank balance?
Im pretty new to this and must admit im not a book keeper. When i set up my account i have put in the incorrect bank balance. how can i change the starting bank balance?
View ArticleMYOB essentials bank feed has stopped working as of 22/12/2017
Hi, I just logged on and the bank feed hasn't auto downloaded from 22/12/2017. Please help with this asap! Kind regardsCorinne
View ArticleMyob Subscription Details
I would like to access copies my MYOB invoices, but I am unable to see the Invoices under My Account/Invices when I log in to my.myob. As I am the primary account holder and started with Myob I am not...
View ArticleCan't confirm company file
hi i cant confirm my company file , it wont do it via Internet, nor is there anyone i can call serial no..612672984068
View ArticleDeleting an auto reconciled bank transaction
I need to delete the bottom transaction highlighted as allocate me. somehow this is a duplicated payroll transaction that occurred just as we were stting up atuo bank feeds. I do not have a...
View ArticlePart payments from a lump sum
I was getting paid from a client who i multiple invoice per month , they used to pay me per invoice and now they pay a lump sump per month , the problem being is that some of the invoices are paid in...
View ArticleBank Feed Status "Active - Awaiting Transactions"
Good day, I opened a new bank account at ANZ in the middle of December and requested bank feeds. It says Active- awaiting transactions but they have been transactions and bank feeds are still not...
View Article5 bill limit - Accounting Starter
Signed up for the Accounting starter a few months ago after a trial and based on my usage I was told by the MYOB representative, that the Accounting starter package would do me. Typically I have 3...
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