Opening Balances
Hi all, I started my hsubands acct this FY in MYOB Essentials. I did not put opening balances for his cheque and visa accounts. Can i still do this now ?
View ArticleCant enter, or view employee details?
When i try to enter a new employee, or even view an existing one, I can only see the front page with the employee information. when i save and go to the tax, or any other tab, tehre is nothing there at...
View ArticleChanges to MYOB Essentials Terms of Use
We have updated our Terms of Use for MYOB Essentials. These updates are as a result of recent law changes which provide greater protection to small businesses when entering into standard form...
View ArticleCHANGE OF EMAIL
Hi, I have recently changed our email address. I have changed the email on the business details, I have changed our login. We now login everywhere with our new email but when I send invoices through to...
View Articlewages doubling up in PL
Hi When I run my profit and loss report in Essentials the wages is doubling up in the expenses. There is a bulk wages payment as well as the individual pays to each employee. There should only be the...
View ArticleACCOUNT SUSPENDED
Ive had my myob account for over 3 years and all of a sudden my account has been suspended, I have been recieving and paying my invoices, so I have no idea I cant access my account And Ive had to give...
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RESOLVED: Error sending emails from Essentials Accounting
We have received reports were some clients are unable to send invoices from MYOB Essentials. The error message received will be as per the image below. I apologise for the inconvenience. We're...
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Super Portal scheduled maintenance
Hi all, A service maintenance window for the Super Portal has been scheduled for tonight from 8pm AEST. This will impact clients accessing the Super Portal website. Clients will experience...
View ArticleCheque presented from previous Accounting software
We moved from AR to Essentials at the beginning of October. So far so good. A supplier has just presented a cheque from July. How do I deal with this?
View ArticleRe: Subscription type
On 4th Feb, I emailed customer_service@myob.com and attached a MYOB DIRECT DEBIT REQUEST form to have monthly payments for MYOB Essentials debited from our club's Westpac cheque account. The form was...
View ArticleTransaction history-pay run
helloi have an issue with pay runi started pay run on 25/09/2015 and balance should have been opened on this date, but it didn't save this date and balance was opened on 9/10/2015now I can't enter a...
View ArticleTransaction history-pay run
helloi have an issue with pay runi started pay run on 25/09/2015 and balance should have been opened on this date, but it didn't save this date and balance was opened on 9/10/2015now I can't enter a...
View ArticleHistorial Balance
Hi For some reason, the Bank statement is out of balance by $10 and when I checked the ledger account it is sitting in Historical balance. I have no clue what has caused this entry. Could you please...
View ArticleHow to edit Payrun as the bank transaction was made on 29/12/15 and the...
Hi Could you please advise me on how can I edit the Payrun date, as the Bank payment was made before the payroll was processed because of christmas period. So the payment came out of the bank account...
View ArticleInvoice Numbers out of sequence
Hi I am using MYOB Essentials. On the page which lists all the invoices, the invoices are sorted out of sequence. I have the down arrow on the number column. The last invoice is INV1000 but it does not...
View ArticleGST not recording correctly on reconciliation
On AR 2015.4.xxxSee attached for screen captures.Each month I enter a range of Petty Cash transactions, most;y for travel, meals and accomm etc. All GST liable. One of these is $40 (inc GST) for...
View ArticleDeleting bank transaction
Hi, I need MYOB to help with deleting a couple of bank transactions.I accidentally paid an amount that didnt match the payslip so it made an extra transaction (to correct the mispay) in the feed and in...
View ArticleMYOB TO BE USED TO OTHER COUNTRIES
Hello My name is Arlyn,I worked for a Software company in the PHilippines during the late nineties.I found MYOB and I can get round with it using this to my companies from Philippines, SOlomon Island...
View ArticleSalary Sacrafice Payments
Hi There I am just wanting to know if my way of thinking is right. Salary Sacrafice is classed as a deduction on employees payslip, so when i make payment of salary sacrafice to the super fund do i...
View ArticleUnallocated transactions
Our dashboard show 4 unallocated transactions. I can see three but I dont seem to be able to locate the whereabouts of the fourth one? What's going on?
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