Change admin owner
Hi, How r u? I have inherited the foundations MYOB system and need to change the owner to me, could you please assist with this?Thank you Chau
View ArticlePAYG Income Tax installment
We have received a letter from the tax department stating that we now have to pay our PAYG Income tax installment on a monthly basis. MYOB only allows you to put this in quarterly. Please advise how...
View ArticleOnline invoice payments
Is there going to be a online invoice payment feature in MYOB essentials in the future? It would be very convenient for my clients to pay an invoice online either through PayPal or creditcard. And is...
View ArticleMYOB lack lustre - add on upon add on costs.
Recently migrtaed from Quickbooks to MYOB.Should have stayed with Q books. Bit like a hamburger ....bun and meat ... any ? (necessarry extras) ...they charge a paultice. Any decent reports ... they...
View ArticleCasual Employees on the Super Portal
Hi, I am wanting to use the MYOB Super portal to pay our quarterly super. All of our employees are casual, and most fall under the super threshold so aren't required to have a super fund on file. How...
View Articlemyob essentials and job functionality
hi. i would like to run multiple jobs in myob essentials, that will enable me to run a profit / loss on each at any time.each job will have sales and expenses. can essentials do this ?
View ArticleMYOB Poor service
It gets worse. Waiting as long or longer for telephone help, similar or worse than the Telcos. About 8 , push button options on the connection menu .....then get put to wrong department. This was after...
View ArticleSuper portal password issues
Hi,I incorrectly entered my temporary password and my account has been locked. Can you please help me to unlock it? Thanks
View ArticleWage and salary expense allocate to specific employee's payroll
Hi There, One of our employee has car allowance based on agreed rate of $0.66/km and less than 5000km, when I did the payroll for last 5 or 6 months, I put the car allowance together with staff...
View ArticleReconcile 2 bank payments
Hi, I have 2 bank entries for 1 employee ie: 1 pay role entry. The incorrect amount was paid intially, so a second payment was made to make up the difference. When I go to reconcile to unmatcehd...
View ArticleMYOB Subscription Invoice
HiHow can I get copies of MYOB invoices for my essential subscription? I have tried to login to my.myob but using my login details for my essentials it says I don't have access to my.myob. Any help is...
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Supplier payment returned by bank
Hi, We paid several suppliers in one bank transaction but have had 2 payments returned by the bank due to incorrect details and the payment was resubmitted again along with other suppliers payments. I...
View ArticleMYOB Essentials in-app gst return filed BUT...
Today (13/4/16) I have used the MYOB Essentials in-app gst return function and filed a return, I have gst to pay ;-(When I go to the ird website and login to check that something has happened the IRD...
View ArticleBalance Sheet
As a self-taught book keeper, I've got a (possibly naive) question regarding the balance sheet. By the way, the MYOB Community forum has been most helpful in offering advice on all kinds of questions...
View ArticleGST online
I did my GST lodgement online on 5/4/16 and noticed today when I logged onto IR site that my GST is not showing as lodged. I went back into MYOB and noticed that it is showing rejected but I don't...
View ArticleDeleted Payroll
I accidently deleted one staff members pay slips ( entry) from a previous payroll year. My bank is all out now and i cant reconcile. I cant backdate and go back to that payroll year. Is there anyway i...
View ArticleCustomising email covering letter when sending invoices via ONTHEGO (the Myob...
Hi, I can customirse the email on my computer through the website login but it does not seem work on the On The Go APP? Does anyone know how to do this. Nowhere on the APP does it allow to edit...
View Articleessentials suspended
Can you fix my account so it is no longer suspended. It is still active but saying its suspended? Why is this
View ArticleAdjusting discount on invoices
Hi, I have recently deregistered for GST. I have received payment for 2 invoices that had GST charged but I need to apply a discount to the invoices. How do I edit the invoice to apply the discount now...
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Site not running
Hi, What's happening with MYOB this morning. I got up early to send a critical invoice. Spent 45 minutes on it then hit "save" only for the site to shut down. I'm assuming I've lost all the work (Now...
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